Administrative Operations Support Senior Coordinator

Air Canada • Calgary, AB

7d • Onsite

About The Position

Discover what it’s like to handle complex operational and administrative work across multiple systems. This role requires a high degree of accuracy, with direct impact on revenue and compliance. Initiative and sound judgment are essential to success. It’s important to know that Flexibility is key: The role requires someone who can adapt to changing schedules and priorities. Being available and responsive when things shift is essential. Teamwork is important: Strong interpersonal abilities to engage and collaborate effectively with colleagues across multiple generations. Operational pace is high: This role requires strong prioritization skills and the ability to remain focused and effective in a fast-moving, time-sensitive environment.

Requirements

• High School graduation
• Minimum 3 years office experience
• Proficient in Microsoft Office applications
• Good interpersonal skills
• Good communication skills, both written and verbal
• Proficient spelling, punctuation and grammar
• Aptitude for accuracy and detail
• Aptitude for math
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
• Candidates must be available for shift work in a 24/7 operational environment, including mornings, evenings, weekends, and statutory holidays.

Nice To Haves

• Bilingual candidates will be given preference based on equal qualifications.

Responsibilities

• Analyze, design, format, and produce high-quality documents, reports, and correspondence.
• Prepare and deliver statistical reports and comparative analyses.
• Plan, coordinate, and execute roadshows and product display activities, including required travel.
• Recommend and support the implementation of improved methods and procedures.
• Provide on-the-job training, direction, and guidance to departmental staff.
• Maintain confidentiality and ensure compliance with Company policies, collective agreements, and applicable government regulations.
• Record, update, and maintain operational records, endorsements, and reports.
• Liaise with internal and external stakeholders as required.
• Organize and prioritize workload to meet operational deadlines while working with minimal supervision.
• Perform first-level troubleshooting of hardware and software issues and coordinate maintenance and resolution of equipment problems.
• Assist in the preparation of operating business plans and monitor reports, investigate discrepancies, and calculate accruals.
• Audit invoices and process pay adjustments and employee expenses in accordance with established procedures.
• Ensure provision of flight crew meals and/or ground allowances as required.
• Operate, monitor, and control mainframe printers and related equipment to ensure availability, reliability, and quality output, including report distribution.

Benefits

• Pension program
• Employee Share Ownership Program
• Profit Sharing
• Health, dental, and life insurance for you and your family
• Air Canada’s recognition program (Shine)
• A generous employee travel program for you and other eligible once you have completed twenty-eight (28) weeks of service. This includes, but is not limited to standby travel, hotel & car rental discounts, Air Canada Vacation discounts, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED