Administrative Operations Officer

Universal Technical Resource Services, Inc.•Dover, NJ

2d•Onsite

About The Position

Universal Technical Resource Services, Inc. (UTRS) is currently seeking an Administrative Operations Officer to join our team! At UTRS, we enjoy the benefits of working in a collaborative environment of close-knit team members. As a company, we provide a wide range of leading-edge engineering, management, and digital services to the public and private sectors. We are looking for someone that will support our mission to consistently deliver creative, high-quality, technology-based services to our customers on time and within budget. This position will provide comprehensive operations, administrative and executive support to senior organizational leadership and will serve as a principal advisor on administrative and management directives, implement systems and processes, facilitate executive-level meetings and events, and ensure seamless coordination across staff and leadership. This position is located at Picatinny Arsenal, NJ.

Requirements

Bachelor’s degree in Business Administration, Management, Public Administration, Operations Management, or a related field.
10 years experience in operations, administrative management, executive support, or program support.
Demonstrated experience supporting senior leadership in a fast-paced, deadline-driven environment.
Prior experience in a federal, DoD, DA, or comparable government environment.
Must be a US Citizen and able to obtain and maintain a U.S. Government security clearance
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), SharePoint, VTC and collaboration platforms (e.g., Microsoft Teams).
Experience facilitating senior-level reviews (Program Reviews, Touchpoint Reviews, Industry Days, IPTs).

Responsibilities

Serve as a principal advisor to leadership on administrative and management directives; implement and monitor higher headquarters guidance to ensure compliance.
Analyze operating practices, recordkeeping systems, forms control, and resource requirements; recommend and implement process improvements.
Research, coordinate, and provide guidance on regulations, policies, directives, and procedures; perform studies and special projects across management and program areas.
Ensure effective communication and coordination with stakeholders, including PEOs/PMs, cross-functional teams, ASA(ALT), DA, and OSD, as appropriate.
Develop, execute, and track intergovernmental agreements (MOU, MOA, MFR); prepare and archive agendas, briefings, minutes, calendars, dashboards, and significant action reports.
Coordinate, schedule, and facilitate meetings, events, and travel for organization leaders, including staff meetings, ceremonies, town halls, program reviews, and team-building events.
Provide technical support for meetings and VTCs, including preparation of documents, presentations, and briefing materials; troubleshoot system/access issues with help desk personnel.
Plan and support systems readiness reviews, touchpoint reviews, Industry Days, and milestone reviews.
Prepare milestone review packages, draft program management documentation, and develop briefings and graphics in support of decision reviews.
Respond to taskers by gathering and analyzing information, drafting language, coordinating concurrences/approvals, and submitting timely responses.
Quality-check documentation and briefings for format, grammar, and content; coordinate final reviews with leadership and Public Affairs.