Administrative Operations Manager

Beacon Mobility • Skokie, IL

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About The Position

The Administrative Operations Manager is responsible for overseeing and optimizing administrative operations across the organization. This role ensures compliance with company policies, efficient resource utilization, and alignment of administrative processes with strategic objectives. Alltown Bus Service and DHT Transportation have been providing school transportation and specialized coach and charter services in Detroit and throughout Chicago and the surrounding suburbs for over 27 years. Alltown operates a fleet of over 600 buses across six locations, three of which are located on Chicago’s north, west, and south sides. The size and presence of Alltown and DHT in Detroit and across metro Chicago allows us to provide personal attention to our customers’ individual needs; our motto is “Service Is All We Have to Sell” and we take great pride in having earned the reputation of providing excellent customer service to all of our passengers and customers. Beacon Mobility is a family of transportation companies committed to serving the diverse needs of our customers. Experienced, compassionate, and dedicated, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple – MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 100 years of experience, Beacon Mobility operations can be found in 22 states, our 15,000 employees providing Paratransit, School Bus, Special Education, Non-Emergency Medical, and Alternative Student Transportation to special populations in more than 1,500 communities. By applying to a job posting at Beacon Mobility, candidates agree to receive SMS messages from Beacon Mobility regarding the job application, interview scheduling, and related updates. Message frequency may vary. Msg & data rates may apply.

Responsibilities

• Develop and implement administrative policies and procedures.
• Coordinate cross-departmental workflows to ensure efficiency.
• Oversee billing/payroll process
• Assist with training opportunities.
• Maintain accurate documentation and ensure adherence to regulatory standards.
• Manage internal systems
• Lead local implementation of new technologies.
• Prepare weekly and monthly performance reports for senior leadership.
• Track KPIs and recommend process improvements.
• Oversee procurement, fleet coordination, and vendor relationships.
• Support budgeting and expense tracking for administrative functions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 51-100 employees