Operations Administrative Assistant

Better Buzz Coffee CompanySan Diego, CA
18h$30 - $32Hybrid

About The Position

Better Buzz Coffee Roasters is growing and expanding! Better Buzz Coffee seeks an Operations Administrative Assistant! We have robust plans for growth and this person will need to hit the ground running. The position will report to our Vice President of Operations. https://betterbuzzcoffee.com/ The Operations Administrative Assistant plays a critical role in supporting a fast-growing, multi-unit organization by enabling high level execution at scale. This position provides direct administrative, analytical, and coordination support to the Vice President of Operations while also supporting other Vice Presidents and cross-functional teams across the business. This role requires exceptional organizational capability, advanced proficiency in Microsoft Excel and PowerPoint, and the ability to operate effectively in a dynamic, high-growth environment with multiple workstreams, stakeholders, and priorities. The ideal candidate is highly adaptable, detail-oriented, and comfortable working cross-functionally to support operational goals, initiatives, and expansion efforts. Better Buzz Coffee is a San Diego based USDA Organic Certified Coffee Roaster with many current locations and growing throughout southern California, Nevada and Arizona. We source and roast all our coffees and we are dedicated to our purpose of providing the Better Buzz experience by fueling each day with exceptional coffee and food in an inspiring environment. We are committed to providing outstanding guest service to our community while fostering a fun and upbeat work environment for our team. We are always pushing forward, growing, and improving to ensure we are the absolute best we can be! Leaders who are excited to challenge themselves and grow will find great opportunities with Better Buzz Coffee!

Requirements

  • Experience in a high-growth, multi-location business within the food services or hospitality industry a plus
  • High school diploma or equivalent (Associate’s degree or higher preferred)
  • 3+ years of administrative or executive support experience, ideally in a multi-unit, high-growth, or operations-driven environment
  • Advanced proficiency in Microsoft Office, with a strong emphasis on Excel and PowerPoint
  • Demonstrated experience producing executive-ready presentations, reports, and tracking tools
  • Strong written and verbal communication skills
  • Proven ability to manage multiple priorities in a fast-paced environment
  • Hybrid role with a combination of in-office and remote work
  • Must be able to travel as needed to support business needs across California, Nevada, Arizona, and future growth markets
  • Travel may include support for leadership meetings, field visits, planning sessions, and company initiatives

Nice To Haves

  • Experience supporting Vice President-level leaders or senior executives
  • Experience working in retail, QSR, hospitality, or multi-location operations
  • Comfort working cross-functionally within a matrixed organization
  • High level of judgment, discretion, and professionalism

Responsibilities

  • Provide primary administrative support to the Vice President of Operations, including complex calendar management, meeting coordination, and executive communications
  • Support additional Vice Presidents and leadership teams to drive alignment and operational execution
  • Prepare agendas, materials, notes, and follow-ups to ensure clarity, accountability, and progress
  • Coordinate travel logistics and expense reporting for leadership
  • Build, manage, and maintain Excel-based tools for tracking metrics, initiatives, timelines, and operational deliverables across multiple units and regions
  • Create executive-level PowerPoint presentations for leadership reviews, business updates, planning sessions, and cross-functional meetings
  • Ensure all materials meet executive standards for accuracy, clarity, and consistency
  • Support basic analysis, reporting, and visual storytelling to inform decision-making
  • Work cross-functionally with Operations, Finance, HR, Facilities, Construction, IT, Marketing, and other teams to support enterprise goals and initiatives
  • Coordinate communication, schedules, and deliverables across multiple departments and markets
  • Track action items and timelines across concurrent initiatives to support on-time execution
  • Maintain organized, scalable digital and physical filing systems
  • Support office operations, process documentation, and continuous improvement efforts
  • Assist with leadership meetings, and internal events
  • Provide administrative and coordination support for operational initiatives, new store openings, and growth-related projects
  • Anticipate needs in a rapidly changing environment and proactively resolve issues
  • Handle sensitive and confidential information with professionalism and discretion

Benefits

  • Full benefits packages available including Medical, Dental, Vision, Life Insurance, 401K w/match
  • The best coffee around available all day long!
  • Work with a growing brand
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