Administrative & Operations Assistant

Boston College • Newton, MA

4d • $26 - $32 • Onsite

About The Position

This position serves as the first point of contact within the Dean's office, providing administrative support to the Associate Dean, Finance & Administration to facilitate daily operations and offering back-up support for the Dean. The role involves coordinating school-wide events, managing search committee activities, overseeing student work-study, managing calendars, conference rooms, ordering supplies, and handling facility management. Operating in a high-volume, fast-paced environment, this role requires unwavering professionalism, resourcefulness, and strong problem-solving and decision-making skills. The ideal candidate will provide positive, customer-focused responses to a wide variety of requests and inquiries.

Requirements

• 2+ years of administrative support experience, preferably in a high-paced, visible, and demanding environment.
• Excellent communication and interpersonal skills.
• Ability to understand organizational priorities and a high degree of flexibility to handle changing priorities.
• Ability to exercise good judgment and respect for confidentiality.
• Ability to work both independently (with supervision resources available) and as part of a team.
• Excellent computer skills, including proficiency in MS Office and Google Drive.
• Customer-focused individual willing to resolve issues and able to find resources to assist in resolution as needed.

Nice To Haves

• Baccalaureate degree preferred.
• Administrative support experience preferably in a high-paced, highly visible, and demanding environment.

Responsibilities

• Create and maintain the school calendar, including scheduling meetings required by the Articles of Governance.
• Communicate with school leadership to ensure timely and proper scheduling of all meetings.
• Ensure rooms are properly furnished for related functions.
• Coordinate the room reservation system for Faculty, Staff, and Student organizations, including meal arrangements and materials for meetings.
• Coordinate all aspects of school events, including securing event space, ordering food, sending invites, managing RSVPs, and working with campus departments (A/V, IT, MTS) to ensure smooth operations.
• Organize and monitor event timelines and ensure deadlines are met.
• Participate in efforts to publicize events.
• Assist with necessary travel arrangements for events.
• Serve as the first contact for the Pinnacle Lecture series.
• Manage visitor access within the dean’s suite, screening visitors and triaging their needs.
• Perform facilities management duties, including oversight of building requests, repairs, and office moves.
• Oversee office equipment and supplies, maintaining inventory of the office, supply closets, and program supplies.
• Serve as a liaison with outside offices such as Events Management, Facilities, Housekeeping, and Media Technology Services.
• Facilitate office communication with Faculty, Staff, and Alumni and manage CSON Listserv.
• Manage swipe access through campus groups.
• Supervise work-study students.
• Serve as the primary staff interface for all search candidates, coordinating travel, dining reservations, room reservations, food deliveries, and providing interview packets.
• Ensure candidates are provided with a chaperone for all transition periods during their visit.

Benefits

• Tuition remission for Employees
• Tuition remission for Spouses and Children who meet eligibility requirements
• Generous Medical, Dental, and Vision Insurance
• Low-Cost Life Insurance
• Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
• Paid Holidays Annually
• Generous Sick and Vacation Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree