Administrative Officer

Veterans Health Administration•Walla Walla, WA
•Onsite

About The Position

The Administrative Officer reports to the Office of the Medical Center Director and serves as the Administrative Officer to the Associate Director for Operations (ADO). The role supports the ADO in coordinating, organizing, and evaluating VAWW operations. It includes participation in facility goal-setting and resource planning; policy development and evaluation; publication oversight for medical center policies, bulletins, and standard operating procedures; analysis of goals and performance measures; management of major special projects; administrative research and reporting; and support for facility staffing needs and recruitment across the ADO’s service lines. The position is onsite and not virtual, with ad-hoc telework only. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

  • U.S. citizenship.
  • Meet applicable time-in-grade requirements: for GS-11, 52 weeks at GS-9 for current or former federal employees subject to the requirement.
  • Meet the specialized experience requirement: one year of experience equivalent to at least GS-9, such as managing office administrative services and budgets; assisting with human resources functions; coordinating staff work; evaluating program efficiency and effectiveness and recommending improvements; and using office automation software to prepare correspondence, reports, and presentations.
  • Alternatively, qualify through education by completing a Ph.D. or equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree, or a related LL.M. Alternatively, a qualifying combination of education and specialized experience may be used.
  • Submit a resume documenting job titles, duties, start and end dates by month and year, and hours worked per week; submit transcripts if relying on education.
  • Complete the required application steps, questionnaire, and online assessment.
  • Register with Selective Service if applicable to males born after December 31, 1959.
  • Complete a background/security investigation and online onboarding, and provide acceptable identification for pre-employment requirements.
  • Participate in the seasonal influenza vaccination program as a Department of Veterans Affairs health care personnel requirement.
  • Serve a one-year probationary period or two-year trial period, as applicable.

Responsibilities

  • Participate with the Executive Leadership Team in establishing facility goals and developing the resources needed to attain them.
  • Contribute to policy formulation, planning, decision-making, and evaluation of special programs, cost-benefit analyses, and workload tracking.
  • Assist with oversight of the publication process for approved medical center policies (MCPs), medical center bulletins (MCBs), and ADO Standard Operating Procedures (SOPs).
  • Provide technical guidance and training on required publication formats and processes; control and assign MCP/MCB numbering; review publications for format compliance, clarity, and syntax accuracy.
  • Monitor and analyze changes in VHA and VISN goals and performance measures, and help develop proactive strategies and systems to address them.
  • Manage special projects involving major office or program issues with broad impact.
  • Direct and assist medical center staff with administrative research, management analysis, and report development related to program plans, operational development, and assessment of planning activities.
  • Lead discussions on varied Medical Center subjects, set priorities, and develop strategies to achieve goals and objectives.
  • Analyze complex multidisciplinary problems and develop timely, informed recommendations.
  • Assist the ADO in assessing facility needs across service lines and in recruitment and hiring efforts, including for environmental management service, facility management service, and other ADO departments as needed.

Benefits

  • Federal employee benefits package available to the employee and family; specific benefits depend on the position and eligibility.
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