Administrative Officer

Veterans Health Administration • Salt Lake City, UT

1d • Onsite

About The Position

The Supervisory Administrative Officer (SAO) for Radiology Service reports to the Chief of Radiology and is a key member of the leadership team responsible for the clinical care, MSS/HR Smart submissions for all supervisors within the department, and research missions provided by the service. The SAO directs the administrative operations of the team. Duties include planning and conducting analytical and evaluative studies of medical facility healthcare delivery services, organizational structures, management systems, human resources, space, equipment, financial resources, medical records administration, and housekeeping. The role involves considering current medical facility practices, integrating internal administrative and clinical policies with regulatory standards, and preparing reports with recommendations for improvement. The SAO makes formal presentations to medical management officials to propose modifications and improvements. The position is delegated responsibility for the study, analysis, evaluation, and formulation of recommendations for administrative management and operating programs. This includes identifying and resolving management problems, assisting in the development of management programs, conducting management studies, and analyzing/evaluating operations for greater efficiency and economy. The SAO investigates patient complaints, executes directed correspondence, maintains Radiology Service policies and procedures, initiates procurements, maintains equipment inventory lists, and monitors Radiology Service space. The position functions as a first-level supervisor over 5 FTE and is responsible for ensuring team work assignments are carried out. Other duties as assigned.

Requirements

• Must be a U.S. Citizen to apply for this job.
• Must complete all required steps in the process, including the application, questionnaire, and an online assessment measuring critical general competencies.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable forms of identification will be required to complete pre-employment requirements.
• Driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment effective May 7, 2025.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Most recent SF-50 if you are a current or former Federal employee - Official Notification of Personnel Action (SF-50) noting your current position or most recently held position, tenure, type of position occupied (i.e., Excepted or Competitive), grade level and duty location. (Text version SF-50s or Request for Personnel Action SF-52s are not acceptable.) For current Federal employees, the SF-50 must be effective the first pay period of the current year or later.
• Will be required to serve a 1-year probationary period or 2-year trial period.
• Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service.
• An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
• One year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization.
• Examples of specialized experience include: basic principles and practices related to the management of a medical facility health care delivery system sufficient to recognize the need for improvement to a wide variety of health care management problems and solve unique problems arising in the health care delivery system.
• Knowledge of the medical facility organizational structure; clinical missions, programs and requirements in order to study and analyze procedures and practices related to the provision of medical care and staffing requirements.
• Knowledge of VA and medical facility systems, requirements, and regulations in various areas such as hospital administration, budget, personnel and procurement in order to obtain information for studies and to perform coordination functions.
• Ability to effectively communicate orally and in writing with a wide variety of health care providers and outside providers of services and products with diverse functions in order to gather information, present recommendations and coordinate services.
• Knowledge and skill in applying analytical and evaluative methods and techniques to issues related to the efficiency and effectiveness of program operations performed by administrative, technical, and professional personnel and providers sufficient to plan and conduct projects and studies to evaluate and recommend ways to improve the effectiveness and efficiency of medical facility health care services, using both quantitative and qualitative measures.
• Knowledge of computer database and spreadsheet applications in order to monitor, extracts, and analyze data and obtain printouts and reports.

Nice To Haves

• The position may be authorized for Ad-hoc telework.
• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Plans and conducts a variety of broad and complex analytical and evaluative studies of a wide range of medical facility health care delivery services such as organizational structures and management systems for the administrative services in the health care delivery system; human resources, space, equipment and financial resources; medical records administration; and medical facility housekeeping.
• Considers current medical facility practices regarding the integration of internal administrative and clinical policies to the standards and requirements of various regulatory and accrediting bodies, and to the impact of internal policies on outside entities such as other area hospitals and the community at large.
• Prepares study reports and findings that include substantive and innovative recommendations to improve the effectiveness, efficiency, and productivity of the medical facility health care program.
• Makes formal presentation to medical management officials to propose major modifications and improvements regarding the facility organization structure and functions; health care services; a variety of administrative support services; the establishment of an atmosphere conducive to the accomplishment of the basic medical facility mission; and the promotion of good relations with a variety of groups and individuals including patients and staff, as well as representatives of other medical facilities, and community organizations.
• Identifies and participates in resolving the full range of management problems and assists in the development of proposed management programs on a service, interservice, medical center, or VISN wide basis.
• Conducts management studies in organizational entities with critical problems; conducts and integrates cyclical management studies and conducts studies with Systematic Internal Reviews and Management Briefings.
• Analyzes, evaluates, and formulates recommendations that result in greater efficiency and economy of operations.
• Investigates patient complaints and executes directed correspondence to patients and members of congress.
• Maintains Radiology Service policies and procedures.
• Initiates procurements and maintains equipment inventory lists.
• Monitors Radiology Service space within the medical center.
• Functions as a first level supervisor over 5 FTE.
• Ensures that the work assignments of the team are carried out by performing a range of duties.
• Performs other duties as assigned.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed