Administrative Officer 1

Commonwealth of Pennsylvania • Dauphin County, PA

1d • Hybrid

About The Position

As an Administrative Officer 1 with the Department of Labor & Industry, Bureau of Workers' Compensation - Director's Office, you will help lead efforts that keep workplaces fair and compliant. This position gives you the opportunity to oversee, coordinate, and manage the activities of Workers’ Compensation Compliance Investigators and clerical staff to ensure and enforce employer compliance with PA Workers’ Compensation Insurance requirements. Join an agency that is dedicated to strong standards and public service. This position supports the oversight and coordination of compliance activities that enforce Pennsylvania workers compensation requirements. It plays a central role in guiding staff, organizing investigations, and ensuring consistent enforcement of the law.

Requirements

• Two years of experience in varied office management or staff work; and bachelor's degree; or Any equivalent combination of experience and training.
• Possession of a valid driver's license.
• Meet the PA residency requirement.
• Be able to perform essential job functions.

Responsibilities

• Direct and guide investigators and clerical employees to support workflow and ensure adherence to policies
• Monitor employer behavior and identify cases of potential violations of the Workers Compensation Act
• Assess completed reports, determine next steps, and direct additional investigative work when needed
• Prepare cases for court, coordinate with legal partners, and support enforcement actions across the Commonwealth
• Maintain procedure manuals and develop training resources for new and existing staff
• Respond to inquiries from attorneys, employers, unions, and insurance representatives regarding compliance matters

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level