Administrative Office Manager
Boys & Girls Clubs of Elkhart County•Goshen, IN
•Onsite
About The Position
The Administration Office Manager provides essential administrative and operational support to the Administration Office, KidsCare Department, and other program areas as needed. This role plays a vital part in ensuring smooth day-to-day operations, directly supporting the care and experiences of the children and families we serve.
Requirements
- Minimum of 3 years’ experience in an administrative or office management role.
- Strong written and verbal communication skills.
- English proficiency required.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); database management experience a plus.
- Demonstrated ability to uphold and reflect the organization’s mission and values in daily work.
- Reliable transportation, valid driver’s license, safe driving record, and proof of insurance.
Nice To Haves
- Bilingual in Spanish preferred
Responsibilities
- Provide comprehensive administrative support to the Administration Office, KidsCare, RESET, and other programs.
- Serve as the first point of contact for visitors; greet guests warmly and connect them with the appropriate staff.
- Answer phones professionally, direct inquiries, take and relay accurate messages.
- Support parent communications, including onboarding, welcome information, and KidsCare membership enrollments.
- Manage and maintain the MyClubHub database; generate accurate reports (membership, attendance, demographics, etc.) and resolve system issues promptly.
- Assist with completion of reports, forms, and other administrative documentation as assigned.
- Oversee office operations, including: Submitting and tracking maintenance requests.
- Maintaining and ordering office supplies.
- Preparing and reconciling bank deposits.
- Coordinate office and staff events, celebrations, communications, and meeting logistics (room reservations, set-up, materials).
- Travel to KidsCare and RESET program sites as needed to provide staffing or administrative support.
- Work two evenings per month to provide on-site support for scheduled RESET programs.
- Perform additional duties as assigned to support organizational goals.
- Other duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
