Administrative Office Coordinator

Cornell University•Ithaca, MI
•$26 - $31•Onsite

About The Position

The School of Operations Research and Information Engineering (ORIE) is seeking an Administrative Office Coordinator to serve as the central hub of our department's daily operations and events. In this highly visible role, you will be the welcoming face of the department and a trusted partner to faculty, students, staff, alumni, visitors, and external vendors. You will help create an environment where people feel supported, informed, and connected while ensuring the smooth functioning of office operations, academic events, and departmental programs. This position is ideal for someone who thrives in a dynamic academic environment, enjoys balancing multiple priorities, and finds satisfaction in making systems, processes, and events run seamlessly.

Requirements

  • Associate's degree and 2-4 years of relevant administrative, operational, program coordination, or office management experience; or equivalent combination of education and experience.
  • Demonstrated ability to manage multiple projects, deadlines, and administrative processes simultaneously.
  • Strong organizational systems and attention to detail.
  • Excellent customer service and interpersonal skills.
  • Experience serving as a primary point of contact for diverse stakeholders.
  • Strong written and verbal communication skills.
  • Demonstrated ability to work independently, exercise sound judgment, and follow through on assignments without close supervision.
  • Experience coordinating events as part of a broader administrative role.
  • Experience maintaining records, tracking recurring activities, and managing confidential information.
  • Proficiency with Microsoft Office, particularly Excel, Word, Outlook, and shared collaboration platforms.
  • Ability to adapt to changing priorities while maintaining accuracy and professionalism.
  • Availability for occasional evening and weekend departmental events, including Commencement during Memorial Day Weekend.

Nice To Haves

  • Experience in higher education or another complex service-oriented organization.
  • Experience with procurement, reimbursements, travel coordination, or budget tracking.
  • Experience supervising student employees.

Responsibilities

  • Create a welcoming, professional, and inclusive environment for all visitors and community members.
  • Coordinate front-office operations and serve as a key resource for faculty, staff, students, and guests.
  • Recruit, train, schedule, and supervise student employees who support office operations.
  • Manage conference room and departmental space reservations.
  • Coordinate office supply procurement, shipping, mail distribution, and equipment management.
  • Serve as a liaison with service providers and vendors.
  • Assist with basic audiovisual troubleshooting and office technology support.
  • Maintain shared departmental spaces to ensure they remain organized, functional, and welcoming.
  • Coordinate venues, travel, catering, lodging, budgets, communications, reimbursements, and logistics for events such as Commencement celebrations, Faculty candidate visits, Research workshops and conferences, Undergraduate and graduate student programming, and Orientations, networking events, and departmental gatherings.
  • Schedule speakers and manage travel arrangements for ORIE's Seminar and Colloquium Programs.
  • Coordinate meeting schedules and event logistics for ORIE's Seminar and Colloquium Programs.
  • Support virtual and in-person presentations for ORIE's Seminar and Colloquium Programs.
  • Assist with advertising and communications for ORIE's Seminar and Colloquium Programs.
  • Process payments and reimbursements for ORIE's Seminar and Colloquium Programs.
  • Track budgets and prepare post-event reports for ORIE's Seminar and Colloquium Programs.
  • Identify opportunities to improve processes and operational efficiency.
  • Participate in special projects and departmental initiatives.
  • Maintain compliance with university policies and procedures.
  • Engage in ongoing professional development and training opportunities.

Benefits

  • Comprehensive health care options
  • Generous retirement contributions
  • Access to wellness programs
  • Employee discounts with local and national retail brands
  • Health and personal leave
  • Three weeks of vacation
  • 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
  • Two additional floating holidays
  • Tuition-free Extramural Study
  • Employee Degree Program
  • Tuition aid for external education
  • Cornell Children's Tuition Assistance Program
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