Fargo| Administrative Assistant | FT | 1

Sevita•Fargo, ND

23h•Onsite

About The Position

As part of Administrative Services, you’ll play an important role in our organization, serving as the first point of contact for patients and families. You will combine exceptional customer service, administrative support, and organizational skills to help ensure a welcoming, efficient, and compassionate experience while supporting our mission of delivering high-quality care.

Requirements

High school diploma or GED (required)
Minimum of two years of experience working in a medical office setting (required)
Excellent communication, customer service, and interpersonal skills
Professional, friendly, and welcoming demeanor with the ability to build positive relationships with patients, families, and coworkers
Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment
Self-motivated, dependable, and able to work both independently and collaboratively as part of a team
Ability to adapt to changing priorities while maintaining accuracy, professionalism, and a positive attitude

Nice To Haves

depending on office-setting experience

Responsibilities

Welcome patients, families, and visitors with a warm, courteous, and professional demeanor while ensuring a positive patient experience
Perform general administrative and clerical duties, including answering phones, responding to inquiries, filing, scanning, and assisting with other office tasks
Verify and maintain accurate patient demographic and insurance information
Schedule, reschedule, and confirm patient appointments
Maintain strict patient confidentiality and safeguard protected health information in compliance with HIPAA regulations
Enter and update patient information accurately within the electronic medical record (EMR) system
Restock office and clinical supplies to support efficient daily operations
Maintain a clean, organized, and welcoming office environment

Benefits

Flexible Scheduling
Competitive Compensation - Including incentive bonuses
Generous PTO Plan – Vacation, sick, personal float
Paid Holidays - Celebrate 8 paid holidays per year
Full Benefits For Employees Working 32+ hrs/wk – Health, Vision, Dental, HSA & FSA Accounts
Referral Program – Up to $5,000 incentive with a 90-day payout after hire
Pay on Demand – Access to earned wages on-demand
401(k) Savings Plan w/ Company Match - Includes Fidelity resources for retirement planning
Online Training Platform - Over 1000 training videos supporting professional development
Employee Recognition and Spotlight Programs
Perks at Work – Discounts and deals on tax prep, insurance, home mortgages, and more
Employee Resource Groups – Inclusion Committees, Therapist Mentoring and Support, DEIB Book Club, PRIDE, Veterans, Military and Families, etc.
Wellbeing Center – Resources for workouts, mental health, sleep, finances, food recipes,s etc.
Sevita Blog – Sharing stories, information, and helpful material to help people live well.