Administrative Nagivator

Bone Dry Roofing•Lafayette, IN

4d•Onsite

About The Position

Bone Dry Roofing is a trusted leader in the roofing, gutter, and masonry repair and replacement industry. With a commitment to excellence and a passion for providing top-notch service, we have been serving our customers since 1989. Our team of experts takes pride in ensuring homes are safe, secure, and comfortable. We are now seeking a motivated Administrative Navigator to join our growing family. Are you ready to embark on a career-building journey as an Administrative Navigator? Do you enjoy infusing your work with your unique personality and engaging your team? If you answered YES, come join the Bone Dry Family! We are seeking an enthusiastic and dynamic individual who possesses exceptional organizational skills, a positive attitude, and a zest for challenges. As an Administrative Navigator, you will be responsible for steering our team through the vast seas of administrative tasks while keeping spirits high and ensuring smooth sailing for all. Your primary responsibility is to represent Bone Dry Roofing, Inc. with the highest degree of professionalism, punctuality, and integrity while providing our customers with respect, honesty, and the highest level of customer service.

Requirements

High School Diploma or equivalent.
Call center experience with telephone systems and technology.
Exceptional customer service, active listening, verbal, and written communication skills, including a professional phone voice.
Proficiency with computers, especially with CRM software, alongside strong and accurate typing skills.
Strong attention to detail and sharp organizational and time management skills.
Ability to pass a background check and pre-employment drug screening.

Responsibilities

Receiving and processing signed proposals efficiently and accurately.
Scheduling production appointments daily to keep operations moving smoothly.
Managing production reports and communicating with all customers every 3 weeks until projects are completed.
Handling accurate data entry and filing to keep documentation organized.
Distributing Work Orders promptly to each division.
Supporting other team members through a teamwork-oriented approach.
Multi-tasking and adapting to a fast-paced environment while maintaining strong accountability.
May require occasional weekends.