Administrative Administrative Medical Assistant Banner Staffing Services

Banner Health•Greeley, CO

21h•$21 - $32•Remote

About The Position

This assignment-based, remote Administrative Medical Assistant position supports patients calling for primary care providers and specialty clinics. Duties include assisting patients with medication refills, sending messages, processing referrals, and processing imaging orders. The position performs administrative tasks that support the care team in providing direct medical care and uses the Electronic Health Record (EHR) and external resources or tools to assess patient health status and identify care gaps before patient encounters. Patient contact by telephone is a critical part of the role, requiring medical knowledge and strong communication skills to help patients receive indicated care in a culturally and linguistically appropriate manner. The position is with Banner Staffing Services, which provides registry/per diem opportunities used as needed within Banner Health facilities. These positions have no guaranteed hours and do not include a medical benefits package. Staffing Services team members may apply as internal applicants for regular Banner Health opportunities.

Requirements

High school diploma/GED or equivalent working knowledge.
Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
Active medical assistant certification is required within one year of hire. Accepted certifications are RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT.
BLS certification is required upon hire.
Strong computer skills, including the ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized fashion.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR, and scheduling software.
Additional related education and/or experience.

Responsibilities

Review patient charts to support coordinated care.
Assist providers with examinations and minor in-office procedures, including taking vital signs, performing phlebotomy, ear irrigation and EKGs, and acting as a chaperone when needed.
Prioritize patient flow through the clinical process and use universal blood and body-fluid precautions and personal protective equipment as needed.
Use evidence-based guidelines to identify preventative and maintenance-care gaps and apply standing orders when appropriate.
Use the EHR to obtain medical information when communicating with patients or the care team about preventative care, chronic care, medications, high-risk patients, and patients not recently seen in the clinic.
Collaborate with the care team to meet performance metrics and clinical quality measures, and identify areas for improvement based on results where applicable.
Maintain clinical skills and provide direct patient care as needed.
Complete required onboarding and orientation activities, including simulation training, and participate in Annual Clinical Education Days as needed or directed.
Support patients calling for primary care providers and specialty clinics, including assisting with medication refills, sending messages, referrals, and imaging orders.