Administrative Manager

Cousins Properties•Atlanta, GA

35d•Onsite

About The Position

About Cousins Properties: Headquartered in Atlanta, Cousins is a fully integrated, self-administered and self-managed real estate investment trust (REIT). Cousins has a simple, compelling strategy: Premier urban Sun Belt office portfolio, Disciplined about capital allocation, Best-in-class balance sheet, with Strong local operating platforms. Acting through its operating partnership, Cousins Properties LP, primarily invests in Class A office buildings located in high-growth Sun Belt markets. Cousins Properties (NYSE: CUZ) develops, owns, and manages a 20+ million square foot trophy office portfolio in the high-growth Sun Belt markets of Atlanta, Austin, Charlotte, Dallas, Nashville, Tampa, and Phoenix. Founded in 1958, Cousins creates shareholder value through its extensive expertise in the development, acquisition, leasing, and management of high-quality real estate assets. The Company has a comprehensive strategy in place based on a simple platform, trophy assets, and opportunistic investments. For more information, please visit www.cousins.com . This position is located in Atlanta, GA. This position is on-site. This is not a remote or hybrid position. Job Summary : The Administrative Manager oversees the day-to-day operation of the Property Management Office including Yardi data entry and administrative oversight for the property. This role requires competency and confidence in interactions will all levels of employees both internally and externally. This position is responsible for managing calendars, setting appointments, planning events, producing documents, and completing projects with minimal supervision along with a high level of attention to detail. Strong customer service skills, excellent typing skills and strong organizational skills are required. This role requires familiarity with office leases and the ability to extract necessary information.

Requirements

A high school diploma or GED equivalent is required.
A m i n im u m o f 3 y e a r s a d m i n i st r ati v e / o f f i c e m a n ager e x p e r i e n c e is r e q u i r e d
Commercial Real Estate Experience required
P r o f i c i e n t u s e of Mi c r os o f t O f f i c e co mpu ter a p p l i c ation p r o g r ams i s r e q u i r e d
To perform this job successfully, the incumbent must work well with others and interact positively with customers.
The incumbent must possess excellent communication skills; must be detail-oriented and well organized; and must have the ability to manage time and multiple projects efficiently and achieve the required results
Must possess a professional demeanor and handle issues in a confidential manner.
Must be able to work well in a team environment
Proven writing and verbal communication skills.
Strong grammatical and practical use of the English language
The incumbent must be able to define problems, collect data, establish facts, and draw valid conclusions
Responsiveness – Need to perform responsibilities with an acute sense of urgency to meet the needs of others; respond to solve problems; willing to accept a variety of tasks associated with this position and be flexible
Integrity - Demonstrate sound business ethics; consistently comply with organizational values; protect confidential information
Customer Service – Demonstrate optimum customer service delivery while performing all job functions
Communication - Able to clearly express ideas; present verbal information in a straightforward manner; ask questions in order to open channels of communication; listen to understand perspective of others

Nice To Haves

A Bachelor’s degree is preferred.

Responsibilities

Write up direct bill invoices for statements (print invoices, match up work orders, prepare invoices)
Statement assemblies (create charges in Yardi, compile or calculate above standard charges, make copies of rebills, late letters, match up statements with back up by building, and scan for emailing out to customers)
Prepare accruals for managed Service Provider accounts & reconcile customer bill back accounts at the end of each month
Prepare reforecast Budget manager in charge of entering numbers & making updates & preparing reports through the entire budget process
Responsible for all aspects of th e da y - t o - day o p e r ation o f t h e P r o p e r ty M a n a g ement Office including phone coverage and workload distribution for other administrative personnel
Assists ot h er ad m i n is t r a t i v e st a f f in phone coverage for management office and maintenance/security department. Ensures phones are answered in a friendly, professional manner, taking messages or forwarding calls as necessary but answering requests directly whenever possible
Assists w ith v e n d o r s e r v i c e c o n t r act b i ds, c o n t r a c t pr e p a r ati o n a n d a d m i n i st r a t ion a s n e e d e d
Maintains e q u ip m e n t i n ve n t o r y t r ac k i n g a n d r e p o r t i n g
Maintain property management calendar
Maintain customer and administrative filing system and ensures all documents are properly and promptly filed
C o o r d i n a t e s with security to provide building access for contractors and vendors
Assists i n preparation of all CuzWay supplements and ensures deadlines are met
Assists managers in compiling annual budget information and reports for distribution to others
Performs initial coding of all A/P invoices for on-line system and Yardi approval
Assists i n p r e p a r i n g all RFI’s and RFP’s
R isk Ma n a g e m e n t r e p o r t preparation (slip and fall reports)
Offer IT assistance for building staff when there are software or equipment issues
Ordering Kitchen, Office, and Engineering supplies as needed
Creates all mail merge letters, escalation letters, elevator entrapment letters, etc.
Maintains Disaster Preparedness Manual
Maintains all policies and procedures manuals for Ownership
Assists with parking and leasing issues when customers have questions
Schedules & coordinates customer evacuation warden training & evacuation drill
Maintains training records for AED machines & associated training
Assists Manage & schedule all special events & filming projects in the building
Update & maintain building website(s)
Oversee t h e ma i n t e n a n c e o f i n s u r a n c e f il e s f o r c o ve r a g e ’ s r e q u ired by customer s , tenants, a n d v e n d o r s
Responsible f o r o v e r s ee i n g pr e p a r ati o n of n ot i f i c ation l e t t er s to customer s a n d vend o r s t h i r ty da y s b e f o r e e x p i r a t ion o f i n s u r a n c e c e r t i f i ca t e
C o o r d i n a t e s w i t h t h e p r o p e r ty m a n a g e r s to p r e p a r e r e q u ir e d loss p r e v e n t i on r e p o r ts
Develop a n d m a i n ta i n s p ositi v e customer r e la t io n s b y c r e a t i n g and s u sta i n i n g g o od w i l l a n d by p r o v id i n g c o n sis t e n t l y r e s p o n si v e q u a l ity s e r v i c e
S c h e d u l e s a n d c o o r d i n a t e s a ll n e w customer o r i e n t a t io n s
C o o r d i n a t e s customer p a r t i c i p ati o n in t h e r e cy c l i n g p r o g r am
S c h e d u l e s a ll c ustomer e v e n ts & customer g i v e a ways