Administrative Manager (Senior Associate/AVP, Corporate Services)

Ares Management Corporation•New York, NY

2d•$110,000 - $150,000

About The Position

Ares is seeking an experienced Administrative Manager to join the New York Corporate Services team. This role provides day-to-day leadership and oversight of approximately 35 administrative professionals, ensuring high-quality support, effective coverage, and strong performance across the firm’s New York location. The Administrative Manager will play a critical leadership role in executing the regional administrative talent strategy, including workforce planning, hiring, onboarding, performance management, and professional development. The successful candidate will foster a high-performance, inclusive culture; balance workloads and coverage; and serve as a key stakeholder and liaison to business leaders, HR, and cross-regional administrative partners. This role requires strong people leadership, sound judgment, and the ability to proactively drive process and operational improvements.

Requirements

Bachelor’s degree or equivalent experience
Minimum 4–6+ years of experience in a role with significant people management responsibility, ideally in a coverage-intensive environment
Strong understanding of administrative team dynamics and cross-functional partnerships
Demonstrated emotional intelligence and excellent interpersonal skills
Clear, confident, and effective communicator with a collaborative leadership style
Proven ability to manage multiple priorities in a fast-paced, dynamic environment
Strong client service orientation with attention to detail and accuracy
Sound judgment, including the ability to appropriately escalate issues when necessary
Skilled at leading and partnering with individuals across a wide range of personalities, seniority levels, and working styles to drive collaboration and results
Strategic thinker with a solutions-oriented mindset
Analytical approach with a passion for improving efficiency and effectiveness
Agile, adaptable, and comfortable with ambiguity and change
High level of integrity, discretion, and ability to handle confidential information
Dependable, motivated, and committed team leader who models firm values

Nice To Haves

Experience in financial services preferred
Human Resources and process improvement experience strongly preferred
Advanced proficiency in Microsoft Outlook, Excel, and PowerPoint
Previous experience as an Executive Assistant (EA) preferred

Responsibilities

Lead and manage the administrative function for the New York office, fostering an inclusive, high-performance environment.
Build a culture of accountability, engagement, and professional excellence.
Align administrative resources to departmental and business objectives.
Drive workforce planning, including staffing levels, coverage models, overtime management, and workload balancing.
Lead and participate in the full recruitment lifecycle, including intake meetings, interviews, candidate evaluations, and offer recommendations.
Partner with HR to approve and execute onboarding plans for new administrative hires.
Lead performance management processes, delivering clear, constructive feedback and holding team members accountable to expectations.
Provide recommendations for merit increases and annual bonus awards.
Identify development needs and facilitate coaching and learning opportunities for team members.
Evaluate administrative structures and support assignments to ensure efficiency and scalability.
Proactively identify risks, issues, and opportunities; take decisive action when needed.
Challenge existing processes and recommend improvements to enhance effectiveness and service delivery.
Partner with IT and internal stakeholders to design and implement process and technology enhancements.
Understand region-specific administrative processes and help streamline cross-regional practices where appropriate.
Act consistently with firm policies, practices, and governance standards.
Build and maintain strong relationships with business leaders and internal clients, with a deep understanding of business-unit dynamics.
Serve as a trusted partner by proactively seeking feedback and continuously improving service quality.
Collaborate with administrative leaders across regions to implement firmwide initiatives, including technology improvements, town halls, learning programs, and intranet resources.
Leverage a broad internal network to share best practices and drive alignment across the organization.
Promote teamwork, collaboration, and camaraderie across the administrative population.
Design and manage team-building initiatives that support engagement and morale.
Maintain close connection with the team to ensure sustainable workloads and effective collaboration in support of business goals.