Administrative Manager Per Diem Varying Shifts Atlantic Health Newton and Hackettstown Medical Center

Atlantic Health System • Newton, NJ

3d • $59 - $103 • Onsite

About The Position

Provides leadership and oversight for hospital operations during off-shifts, ensuring patient safety, quality care, and service excellence. Manages staffing, responds to emergencies, resolves issues, and supports professional practice and regulatory compliance.

Requirements

• Leadership and oversight for hospital operations during off-shifts.
• Ensuring patient safety, quality care, and service excellence.
• Managing staffing.
• Responding to emergencies.
• Resolving issues.
• Supporting professional practice and regulatory compliance.
• Assessing patient needs and acuity.
• Handling incidents and operational issues.
• Making operational decisions.
• Implementing professional practice standards.
• Maintaining compliance with local, state, and federal regulations, OSHA, Joint Commission, and other relevant accrediting bodies.
• DOH mandatory reporting of applicable events.
• Overseeing performance and adherence to patient safety initiatives.
• Creating a positive working environment.
• Reducing and controlling expenses.
• Monitoring staffing levels.
• Implementing workforce adjustments.
• Addressing and resolving concerns from patients, staff, visitors, and physicians.
• Providing support and communication to patients and families.
• Investigating complaints or service disruptions.
• Facilitating conflict resolution.
• Performing administrative responsibilities.
• Participating on committees.
• Supporting Shared Governance.
• Providing guidance, feedback, and performance documentation for staff.
• Acting as a liaison between nursing staff, department managers, and administrators-on-call.
• Ensuring timely and accurate documentation.
• Communicating quality performance concerns and patient care/safety concerns.
• Counseling and disciplining assigned personnel.
• Coordinating activity in response to emergency codes.
• Acting as a liaison for the assignment of nursing personnel.
• Rewarding and recognizing employee excellence.
• Assisting with transfer/bed assignment of patients.
• Leading hospital-wide emergency responses.
• Promoting shared decision-making and professional autonomy.
• Maintaining engagement with relevant professional organizations.
• Supporting the organization’s Magnet journey.
• Facilitating daily huddles.

Nice To Haves

• Experience in a hospital setting during off-shifts.
• Experience with staff management and development.
• Familiarity with regulatory reporting requirements.
• Experience in conflict resolution and service recovery.
• Knowledge of shared governance principles.
• Experience supporting Magnet designation initiatives.

Responsibilities

• Make rounds in all patient care areas to assess patient needs and acuity.
• Respond to emergencies and assist as needed.
• Handle incidents, emergencies, and operational issues, escalating as needed.
• Facilitate patient throughput.
• Serve as the senior administrative authority on site during off shifts, making operational decisions until relieved by senior leadership or designated department managers.
• Ensure the implementation of professional practice standards in alignment with organizational policies and evidence-based guidelines.
• Maintain compliance with all applicable local, state, and federal regulations, OSHA, Joint Commission, and other relevant accrediting bodies.
• Responsible for DOH mandatory reporting of applicable events while on duty.
• Oversee performance and ensure adherence to patient safety initiatives and regulatory requirements.
• Create a working environment that promotes positive employee engagement, effective communications and collaboration.
• Identify and implement ways to reduce and control expenses.
• Monitor staffing levels in relation to patient census and acuity.
• Implement workforce adjustments as needed, including sending staff home, placing them on stand-by, or reallocating personnel to other areas to ensure safe, cost-effective staffing while maintaining patient care standards.
• Communicate staffing decisions with the appropriate unit manager / director to ensure transparency and alignment with departmental needs.
• Serve as a key point of contact for addressing and resolving concerns from patients, staff members, visitors, and physicians in a timely and professional manner.
• Provide real-time support and communication to patients and families during times of dissatisfaction, conflict, or heightened emotion ensuring compassionate, empathetic responses and service recovery.
• Promote a culture of service excellence by modeling effective communication, empathy, and responsiveness.
• Investigate complaints or service disruptions, document findings.
• Facilitate conflict resolution and escalate complex issues to senior leadership when necessary.
• Perform additional administrative responsibilities as requested to meet the needs of the department/organization.
• Participate on committees, actively support the Shared Governance.
• Provide guidance, feedback, and performance documentation for staff.
• Act as liaison between nursing staff, department managers, and administrators-on-call.
• Ensure timely and accurate documentation to all significant events, staffing adjustments, patient/ family interactions, and service recovery actions, communicating to appropriate leaders by the next business day.
• Communicate quality performance concerns and patient care/safety concerns to appropriate personnel.
• Counsel and discipline assigned personnel, document issues and follow up with appropriate managers.
• Coordinate activity in response to activation of emergency codes until relieved by senior management on premises or presence of manager having expertise in specific area of concern.
• Act as a liaison for the assignment of nursing personnel.
• Reward and recognize employee excellence.
• Assist with transfer/bed assignment of patients to appropriate, available beds.
• Lead hospital-wide emergency responses such as mass casualty incidents, IT system downtime, and utility failures until relieved by senior leadership.
• Promote shared decision-making and professional autonomy through active participation in a professional governance structure.
• Maintain engagement with relevant professional organizations.
• Support the organization’s Magnet journey by advancing nursing excellence and staff empowerment.
• Facilitate daily huddles to enhance communication, reinforce a culture of safety.

Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance.
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed