About The Position

The Administrative Manager, Bed Management Program oversees the administrative, operational, and financial management of The Mount Sinai Hospital’s centralized bed fleet under the direction of Hospital Operations leadership. The role coordinates bed inventory, rentals, repairs, return-to-service processes, equipment lifecycle planning, and financial reporting in collaboration with Nursing, Wound Ostomy Care, Clinical Engineering, Environmental Services, and equipment vendors. The program aims to improve bed availability, operational efficiency, patient safety, and cost stewardship.

Requirements

  • Bachelor’s degree and 4 or more years of related healthcare experience, or an equivalent combination of education and applicable work experience.
  • Competency in financial management, program and project management, data analytics, and coordination of one or more major administrative functions.

Nice To Haves

  • Master’s degree in Healthcare Administration or a related field.
  • Experience and background in performance improvement.

Responsibilities

  • Maintain liaison with Hospital Operations, Nursing leadership, Wound Ostomy Care, Clinical Engineering, Environmental Services, and equipment vendors to coordinate bed management activities and resolve operational issues.
  • Establish and maintain an accurate centralized inventory of hospital-owned and rented beds, including model, location, purchase date, repair history, status, and projected end-of-life date.
  • Develop standardized bed lifecycle and status definitions and monitor beds available for use, in service, awaiting repair, under repair, and pending retirement.
  • Conduct regular rounds and coordinate identification, documentation, pickup, and appropriate storage of out-of-service beds, supporting environment-of-care and life-safety requirements.
  • Implement and monitor a standardized repair workflow from issue identification through vendor or service-team response, repair completion, and return to service.
  • Track repair turnaround time, recurring failures, and beds out of service; identify opportunities to improve equipment availability and reduce delays.
  • Coordinate with Wound Ostomy Care and clinical leaders to validate the need for specialized rental beds and monitor utilization during patient stays.
  • Monitor specialized and non-specialized rental requests, delivery, patient discharge, cancellation, and return processes to minimize unnecessary rental days and expenses.
  • Partner with equipment vendors, including Hill-Rom, to coordinate service contracts, maintenance, repairs, and equipment-related operational needs.
  • Coordinate preventive maintenance tracking with appropriate service teams and support compliance with applicable regulatory and safety standards.
  • Monitor operating expenses for bed rentals, repairs, parts, replacement components, and service contracts; review charges and identify expense reduction opportunities.
  • Assist with annual operating budgets, expense management initiatives, and financial forecasts related to the bed management program.
  • Assess equipment age, utilization, condition, and replacement needs; support capital planning and recommendations for optimizing the hospital-owned bed fleet.
  • Manage purchasing coordination for bed equipment and components, including vendor quotes, requisitions, approvals, purchase orders, and deployment.
  • Develop and maintain dashboards and monthly reports on inventory, bed availability, out-of-service days, repair turnaround, rental utilization, operating expenses, and capital needs.
  • Lead process improvement initiatives and evaluate technology and best practices to strengthen inventory visibility, standardize workflows, and improve equipment utilization.
  • Prepare operational and financial analyses and recommendations for Hospital Operations leadership; coordinate implementation of program goals and performance improvement plans.
  • Perform other duties as assigned by Hospital Operations leadership.
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