About The Position

The Administrative Manager, Bed Management Program oversees the administrative, operational, and financial management of the centralized hospital bed fleet at The Mount Sinai Hospital under the direction of Hospital Operations leadership. The manager coordinates bed inventory, rentals, repairs and return-to-service processes, equipment lifecycle planning, and financial reporting. The role works with Nursing, Wound Care, Clinical Engineering, Environmental Services, and equipment vendors to improve bed availability, operational efficiency, patient safety, and cost stewardship.

Requirements

  • Bachelor’s degree and 4 or more years of related healthcare experience, or an equivalent combination of education and applicable work experience.
  • Competency in financial management, program and project management, data analytics, and coordination of one or more major administrative functions.

Nice To Haves

  • Master’s degree in Healthcare Administration or a related field.
  • Experience and background in performance improvement.

Responsibilities

  • Maintain liaison with Hospital Operations, Nursing leadership, Wound Ostomy Care, Clinical Engineering, Environmental Services, and equipment vendors to coordinate bed management activities and resolve operational issues.
  • Establish and maintain an accurate centralized inventory of hospital-owned and rented beds, including model, location, purchase date, repair history, status, and projected end-of-life date.
  • Develop standardized bed lifecycle and status definitions and monitor beds that are available for use, in service, awaiting repair, under repair, or pending retirement.
  • Conduct regular rounds and coordinate identification, documentation, pickup, and appropriate storage of out-of-service beds in support of environment-of-care and life-safety requirements.
  • Implement and monitor a standardized repair workflow from issue identification through service response, repair completion, and return to service.
  • Track repair turnaround time, recurring failures, and beds out of service; identify ways to improve equipment availability and reduce delays.
  • Coordinate with Wound Ostomy Care and clinical leaders to validate specialized rental-bed needs and monitor utilization during patient stays.
  • Monitor specialized and non-specialized rental requests, delivery, patient discharge, cancellation, and return processes to minimize unnecessary rental days and expenses.
  • Partner with equipment vendors, including Hill-Rom, to coordinate service contracts, maintenance, repairs, and related operational needs.
  • Coordinate preventive maintenance tracking with service teams and support compliance with applicable regulatory and safety standards.
  • Monitor expenses for bed rentals, repairs, parts, replacement components, and service contracts; review charges and identify cost-reduction opportunities.
  • Assist with annual operating budgets, expense-management initiatives, and financial forecasts for the bed management program.
  • Assess equipment age, utilization, condition, and replacement needs; support capital planning and recommendations for the hospital-owned bed fleet.
  • Coordinate purchasing for bed equipment and components, including vendor quotes, requisitions, approvals, purchase orders, and deployment.
  • Develop and maintain dashboards and monthly reports on inventory, bed availability, out-of-service days, repair turnaround, rental utilization, operating expenses, and capital needs.
  • Lead process-improvement initiatives and evaluate technology and best practices to strengthen inventory visibility, standardize workflows, and improve equipment utilization.
  • Prepare operational and financial analyses and recommendations for Hospital Operations leadership and coordinate implementation of program goals and performance-improvement plans.
  • Perform other duties as assigned by Hospital Operations leadership.
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