Carolina Point - Administrative Manager III

Young Life•Brevard, NC

13h•Onsite

About The Position

Young Life's Carolina Point is seeking an Administrative Manager III to lead the Administrative Department. This role is responsible for overseeing staff and development, equipment, financial and statistical reporting, and seasonal administrative operations. The Administrative Manager will model a full understanding of Young Life’s ministry strategy, equip and lead a team of staff in providing excellent camping experiences, and prepare an environment where guests, staff, and volunteers are well cared for using the cornerstones of administrative systems, service, and hospitality. A key aspect of this role involves fostering spiritual formation among staff, demonstrating attentive hospitality, building strong interpersonal relationships, comprehensive stewardship of resources, developing talent within the team, and embracing excellence in all operations. This position requires a deep commitment to Young Life's Christian mission and requires adherence to its Statement of Faith and conduct policies.

Requirements

Must profess a belief in Jesus Christ as their personal Savior and Lord.
Must subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith.
Employees and volunteers of Young Life, during working and nonworking hours, shall be ready, willing and able to fulfill such ministry functions as may be required by the organization.
Employees and volunteers of Young Life shall refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life.
Employees and volunteers of Young Life shall abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities.
Experience with Young Life as a staff person or volunteer.
Spiritual maturity including general wisdom and discernment with an ability to contribute to difficult decision processes.
4-6 years administrative, project management or similar experience.
Experience in training and leading teams.
Self-starter who takes initiative and teaches others to do the same.
Experience in organizing and prioritizing tasks.
Ability to find answers to questions.
Fluency with Microsoft Office applications and an ability to learn and use all Young Life internal systems.
Staff must be able to convey a sense of Christ-like hospitality and concern for guests and staff.
Ability to respond to the unexpected needs of a guest in a prompt and professional manner.
All staff members are expected to represent Young Life positively and professionally within the community.
Ability to work with and minister to the volunteer high school and college-age young people who attend our camp.

Nice To Haves

BA/BS degree or equivalent life experience.

Responsibilities

Lead staff and prepare an environment where guests, staff, and volunteers are well cared for using the cornerstones of administrative systems, service and hospitality.
Oversee all of the Administrative Department; staff and development, equipment, financial and statistical reporting, seasonal administrative operations.
Intentionally provide opportunities for staff to grow deeper in their relationship with Jesus and foster an environment where department staff have opportunities for ongoing spiritual development.
Develop an annual personal spiritual growth plan and determine a ministry of Administration statement that communicates goals and practices.
Equip servant leaders who anticipate and respond to the needs of our guests, staff and vendors, through Christ-like service.
Establish a department posture of service that anticipates guest needs and responds with professionalism through intentional decisions and systems.
Demonstrate and train exceptional customer service.
Administer the reservation systems, including coordinating reservations for Young Life and non-Young Life groups, communication of reservation contracts and policies, and coordinating all summer volunteers.
Build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community.
Ensure department staff demonstrate the importance of their interpersonal relationships and promote a healthy community.
Maintain healthy communication while working with other departments at camp.
Network with other administrative managers to learn and share best practices.
Work well with summer assigned teams and seek to help them with their ministry goals.
Serve as the HR Lead for camp, including maintaining staff personnel files, processing and on-boarding new employees and maintaining sick/vacation leave records for salaried staff.
Develop systems and train staff to participate in comprehensive stewardship.
Provide leadership to the department by setting an example of use of time, personal integrity, service, spiritual devotion, compassion, work ethic, and commitment to the ministry.
Coordinate all aspects of the camp accounting processes, including maintaining financial accounts, reports, reconciliations and cash collection/deposits.
Maintain accurate financial reports [deposits & Concur].
Create and manage the financial budget for the Administrative department.
Evaluate department systems and processes annually, updating documents to reflect accuracy.
Develop understanding for equipment maintenance and operation as needed for admin office(s).
Foster department staff participation in the Individual Development Plan process as well as other training and development opportunities.
Intentionally pursue opportunities in mission leadership, personal growth, and development.
Demonstrate an ability to manage people by utilizing their strengths and managing their weaknesses.
Utilize good hiring and onboarding processes.
Establish and execute training for volunteers, work crew, summer staff, and camp staff with vision towards creating a pipeline for the mission.
Perform yearly evaluations for those responsible for supervising.
Lead department staff in the execution of daily responsibilities with attention to the standards and metrics required for excellent camp operations.
Follow national admin policies.
Maintain Young Life office reception standards.
Participate in admin department trainings [events, department calls & communication].
Maintain weekly statistics on camper usage, bed count and meal count. Report in a timely fashion to Young Life Camping.
Coordinate and communicate the logistical details for summer camp guest, volunteer and assigned team arrival and departure.
Participate in structured, year-long training process with peer resource coach.
Attend annual departmental training.
Participate in periodic department-wide video conferences.
Regular participation in Young Life trainings and department opportunities.