Administrative Judicial Specialist - Civil Clerk

Twin Falls County•Twin Falls, ID

23h

About The Position

Performs administrative and clerical duties for the assigned department, applying independent judgment and in-depth knowledge of policies and procedures. The role provides office support, responds to non-routine inquiries, explains department services and procedures, and uses computer operations and specialized software to complete daily assignments. Work includes creating, reviewing, and processing documents and records; identifying and correcting errors or omissions; data entry; record maintenance; and scheduling court hearings. Work is usually performed in or near a front counter or office where customers can be accommodated. The Civil Clerk communicates with attorney offices and the public, reviews and files court documents, processes traditional and electronic filings, handles filing fees and payments, maintains and reconciles a till, and uses Odyssey and workflow queues to process documents. The position also schedules hearings, supports family-law parenting and child-class records, prepares court forms and correspondence, serves documents, clerks Small Claims Court, and provides backup courtroom clerking support. The employee provides courteous public service, maintains accurate records and strict confidentiality, coordinates with coworkers, operates office and recording equipment, cross-trains and assists others, and follows County policies, procedures, and safety practices. Applicants must complete the required Clerk Data Checking, Money Handling, Typing, and Contact Data Entry tests by the posting deadline. Test results are retained for six months, and the most recent scores are used when applying.

Requirements

High school diploma or GED.
One year of office experience, preferably in the public sector, or an equivalent combination of education and experience providing the required skills, knowledge, and abilities.
Successfully pass a background investigation relevant to the position and remain in good standing during County employment.
Type at least 30 words per minute.
Knowledge of customer-service procedures, court processes and procedures, general office practices, legal documents and terminology, English grammar and composition, basic accounting and cash handling, and personal computers and basic software applications.
Ability to provide exceptional customer service; use sound judgment and problem-solving; communicate clearly verbally and in writing; work professionally with coworkers, staff, and the public; and explain information understandably.
Ability to work accurately and with attention to detail in a repetitive environment; follow instructions; organize and prioritize work; interpret complex rules and statutes; and maintain current knowledge of relevant policies and procedures.
Ability to review documents for accuracy and completeness and perform duties in accordance with County policies and safety procedures.
Complete the required Clerk Data Checking, Money Handling, Typing, and Contact Data Entry tests, with results received by the posting deadline.

Responsibilities

Communicate by phone with attorney offices and the general public; greet customers, answer inquiries, provide general information, and make referrals as needed.
Read and route incoming mail.
Review court documents for accuracy and completeness before filing; identify and correct errors or omissions.
Accept and file traditionally submitted and electronically filed court documents, ensuring appropriate filing fees are paid.
Take payments and manage and reconcile the till.
Process paper and electronic documents according to business standards.
Enter and scan traditionally filed documents into Odyssey, apply appropriate document security, and route documents to workflow queues.
Process documents from workflow queues and determine appropriate next actions.
Annotate and serve documents by mail or email.
Coordinate scheduling and record keeping for parenting and child classes associated with family-law cases.
Create forms, form letters, and other court documents.
Set hearings and notify the parties involved.
Clerk Small Claims Court and serve as a backup in-court clerk.
Handle paperwork and exhibits for court cases.
Provide clerical and support services to staff; maintain accurate data, records, files, and documentation.
Perform time-management and scheduling functions, meet deadlines, and coordinate with coworkers to support effective operations.
Maintain strict confidentiality, cross-train and assist other employees or departments as needed, and perform other assigned duties.
Operate recording, scanning, computer, and office equipment, following County policies, procedures, and safety practices.