Administrative Experience Coordinator (63039)

MAZUMA CREDIT UNION•Overland Park, KS

9d•$18 - $20•Onsite

About The Position

Mazuma is a local, award-winning Credit Union that has been in business since 1948. Our purpose is to make Kansas City a better place to live, work and bank! Our philosophy is to treat our Members and Team Members like family. We value diversity, positivity, creativity, and teamwork; and we believe our culture exhibits just that. It looks something like this: Our Team Members consistently show a Positive, Fun Attitude! You will always see us smiling, which is why we put it in our logo. We are always being respectful in interactions with our Members and other Team Members. Of course, our behavior and appearances are workplace appropriate, and Team Members should lead this value by example. We are proactive collaborators and big fans of Teamwork! We embrace the opportunity to work with others and are punctual and dependable. We have strong people skills, take initiative, and aren’t afraid to make decisions-even some of the difficult ones. Self-development and the development of others is part of our Learning & Growth! We take initiative in not only our own learning and growth but also the growth of the Team Members around us. We know our responsibilities and are not afraid to try new things. We appreciate Creativity & Progressive Mindsets! If you can think outside the norm, introduce new ideas, and proactively solve problems, you’ll fit in just fine around here. We like to consider ourselves positive agents of change that embraces Team direction. Besides that, here’s what else keeps Team Members here: Up to 27 days off a year, including: 10 paid Holidays Mental Health Day Anniversary Day PTO starting on the first day 40 hours of Paid Volunteer Time per year Traditional & Roth 401K with company match Medical, Dental, and Vision benefits effective 1st of the month following first day Wellness credit available for Medical premiums Company paid benefits including: Basic Life and AD&D Insurance Short-Term Disability Insurance Long-Term Disability Insurance Vision Insurance Maternity & Menopause Support Programs Employee Assistance Program On-Site Gym at our Headquarters location in Overland Park Discretionary Stakeholders bonus program Attractive interest rates on Team Member checking & Team Member money market accounts Consumer and mortgage loan discounts

Requirements

Minimum 2 years of front-line customer service experience.
High school diploma or equivalent.
Excellent organizational, follow through, and time management skills.
Strong communication and interpersonal skills.
Must be able to work independently with limited supervision.
Must be detail oriented.
Service & welcoming presence
Ability to work independently and as part of a team
Proactivity, adaptability, and reliability
Strong problem-resolution skills.
Confidentiality & professional judgement
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 25 lbs.
Must be capable of climbing/descending stairs in emergency situations.
Must be able to operate routine office equipment including computer, tablet, telephone, copier, facsimile, printer, scanner, and calculator.
Must be able to routinely perform work on computer for an average of 6-8 hours per day.
Must be capable of regular, reliable, and timely attendance.

Nice To Haves

Experience in an administrative setting, including front desk, visitor, vendor, or internal customer support in a professional office environment.
Experience coordinating schedules, reservations, supplies, meetings, events, or daily office operations.
Experience working with Microsoft Office, Outlook, Teams, and other office technology.
Experience handling confidential information with discretion and professionalism.
Associate degree or bachelor’s degree in a related field.

Responsibilities

Greet and assist Members, visitors, vendors, community partners, and Team Members.
Remain alert to activity in the lobby to ensure visitors remain in common areas.
Secure exterior doors and ensure public restrooms are vacant at the end of the day.
Provide administrative support to the Executive Assistant.
Coordinate vendor relationships relating to office supplies, copiers and printers, shipping partnerships, coffee and vending machines, and document destruction.
Manage reservations relating to Mazuma’s Community Rooms and company vehicles.
Complete Janitorial and Office Supply inventory.
Support the planning, coordination, and execution of department and community events held in the community room.
Assist with the setup, hosting, and breakdown of department-sponsored events and activities within the community room.
Recommend process improvements and assist with administrative procedures
Ensure common office spaces at Mazuma Headquarters remain organized, stocked, and professional.
Process package deliveries and mail sorting.
Serve as backup administrator for BoardEffect and governance systems.
Assist with annual meeting planning.
Support meeting logistics, room reservations, technology setup, and catering.
Maintain confidentiality of board and executive information.
Support Human Resources with welcome experiences for new Team Members.
Support the Culture and Internal Communications Specialist with Mazuma cultural activities.
Support Culture Crew, WellCo, and other Team Member-focused committees as needed.
Assist with workplace decorations and seasonal events.
Promote participation in culture and community programs.

Benefits

Up to 27 days off a year
10 paid Holidays
Mental Health Day
Anniversary Day
PTO starting on the first day
40 hours of Paid Volunteer Time per year
Traditional & Roth 401K with company match
Medical, Dental, and Vision benefits effective 1st of the month following first day
Wellness credit available for Medical premiums
Company paid benefits including: Basic Life and AD&D Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Vision Insurance
Maternity & Menopause Support Programs
Employee Assistance Program
On-Site Gym at our Headquarters location in Overland Park
Discretionary Stakeholders bonus program
Attractive interest rates on Team Member checking & Team Member money market accounts
Consumer and mortgage loan discounts