NeuroHealth Institute Administrative Director

University of Rochester•Rochester, NY

4d•Onsite

About The Position

The Administrative Director serves as the chief operating leader for the newly formed NeuroHealth Institute (NHI), a multidisciplinary institute bringing together Neurology, Neurosurgery, and adjacent departments. The Institute aims to transform neurological care from reactive sick care to proactive well care and establish a nationally recognized center of excellence in clinical neuroscience and research. Reporting directly to the NHI Director, the Administrative Director is a core member of the Institute’s governance structure and Executive Committee, providing strategic and operational leadership across administrative, financial, and programmatic functions. The role works across departments to build an integrated institute supporting clinical care, research, education, and community impact. It includes establishing the Institute’s governance and operating framework; aligning departments and strategic pillars; developing integrated clinical services; supporting research administration; managing business planning, budgets, and performance reporting; advancing marketing, philanthropy, and external relations; overseeing administrative staffing and talent development; and supporting compliance, quality improvement, and accreditation.

Requirements

Master’s degree, preferably in Health Administration (MHA), Business Administration (MBA), Public Health (MPH), or a related field, and 8 years of progressively responsible administrative leadership experience in an academic medical center or complex health system; or an equivalent combination of education and experience.
Demonstrated experience in cross-departmental or multi-entity program development and operations.
Experience managing large-scale change initiatives and organizational transformation.
Experience as a healthcare administrator in academic medical center operations, cross-departmental program building, strategic planning, financial modeling, and change management.
Strong skills in strategic planning, financial management, and business plan development.
Excellent communication, negotiation, and relationship-building skills.
Proven ability to work effectively in a matrixed environment with physician leaders, health system executives, and external partners.
Ability to collaborate in a matrixed environment with department chairs, program administrators, division chiefs, faculty leaders, strategic planners, consultants, health system executives, and philanthropy and marketing professionals.

Responsibilities

Serve on the NHI Executive Committee and participate in the Institute’s governance structure.
Oversee organizational design, policy development, operational infrastructure, and cross-departmental integration for the NHI.
Partner with strategic planners and external consultants to develop the Institute’s governance and operations framework in alignment with its strategic plan and health system goals.
Establish administrative processes, reporting structures, and communication channels that support transparency, accountability, and collaboration.
Serve as the primary administrative liaison between the NHI and University health system leadership.
Collaborate with departmental Program Administrators to align departmental operations with Institute priorities while respecting departmental autonomy.
Partner with Strategic Pillar Operations Leads to provide administrative support, allocate resources, and execute pillar initiatives.
Lead the cultural and operational shift toward an integrated institute model, encouraging shared identity, joint decision-making, and cross-functional collaboration.
Coordinate refinement of the NHI strategic plan, milestone tracking, and operational priorities.
Oversee administrative development of the NHI clinical service line and collaborate on integrated, patient-centered care pathways.
Work with health system operations, ambulatory, and inpatient leadership to assess space, capacity, staffing, and technology needs for Hub and Spoke locations.
Support care models focused on prevention, early detection, chronic disease management, and neurorehabilitation.
Coordinate clinical operations infrastructure, including scheduling, referral management, quality reporting, and patient experience, across affiliated sites and services.
Work with the NHI Research Administrative Director to support clinical trials, translational research operations, and research compliance.
Facilitate cross-departmental research collaboration, shared resource access, and joint grant and contract administration.
Support development of research core facilities, shared data platforms, and biobank resources.
Partner with planners, consultants, and departmental finance teams to develop the NHI’s long-term business plan and financial model.
Work with departmental finance leaders and the NHI Director to develop, manage, and monitor the annual operating budget, including revenue projections, expenses, and fund flow models.
Analyze and project space and capacity requirements across the Hub-and-Spoke network, including growth, program expansion, and capital needs.
Oversee financial dashboards and reporting tools for the NHI Director and Executive Committee.
Identify operational efficiencies, shared-service opportunities, and revenue-enhancement strategies.
Collaborate with Marketing and Communications to develop and implement the NHI marketing strategy and elevate its brand.
Work with the Development Office on philanthropy strategies supporting programmatic and capital priorities, including major gifts, grateful patient programs, and foundation partnerships.
Support the NHI Director’s external relations, community engagement, industry partnership, and national positioning activities.
Oversee central-office administrative staffing, including recruitment, onboarding, performance management, and professional development.
Partner with departmental leaders on faculty and staff recruitment, retention, and development strategies aligned with Institute growth.
Foster a culture of excellence, innovation, and inclusivity across administrative and operational teams.
Ensure NHI operations comply with University, health system, and regulatory requirements.
Support quality improvement and patient safety initiatives across clinical programs.
Coordinate accreditation and certification activities relevant to NHI programs and centers of excellence.
Perform other duties as assigned.