Administrative Director

Mass General Brigham•Boston, MA

2d•Hybrid

About The Position

Works collaboratively with departmental and organizational leadership to manage the daily operations of the department or division, ensuring the smooth delivery of healthcare services and overseeing key administrative functions, including human resources, finance, compliance, facilities, and patient services. Helps to develop and implement operational strategies that align with the organization's mission, vision and values. Leads a team of healthcare professionals and administrative staff to achieve the organization's goals. The Administrative Director in the Leadership & Mentorship Core within CADE at Mass General Brigham (MGB) plays a critical role in advancing the strategic mission of fostering leadership development and cultivating a robust mentoring culture across the academic career continuum. Reporting to the Vice President for Research Strategy and Faculty Support this position oversees the design, implementation, and evaluation of leadership and mentorship programs, collaborates with institutional leaders, and supports a culture that acknowledges mentorship as essential to academic success, professional satisfaction, and career advancement. Working closely with CADE leadership and cross-departmental stakeholders, the Administrative Director will support efforts to create and maintain impactful programming, promote best practices in structured mentoring, and ensure the recognition and celebration of excellence in mentorship across MGB. This role requires independence, strategic thinking, project management skills, and a strong understanding of research administration, data analytics, and academic organizational structures.

Requirements

Bachelor's Degree Related Field of Study required
Progressive experience in healthcare administration or hospital operations 5-7 years required
Previous Supervisory Experience 2-3 years required
Leadership and team-building skills.
Good interpersonal skills, including the ability to handle sensitive issues.
Excellent verbal and written communication skills to be able to communicate effectively.
Excellent negotiation skills for complex and sensitive agreements and contracts.
Excellent problem-solving, decision-making, and conflict-resolution skills.
Proficiency in financial systems and data analytic tools.
Ability to delegate and effectively supervise and plan for the timely and successful completion of objectives.
Ability to work independently and to accept responsibility for complex and sensitive decision-making.
Knowledge of healthcare regulations, financial management, and patient care quality standards.
Independence, strategic thinking, project management skills, and a strong understanding of research administration, data analytics, and academic organizational structures.

Nice To Haves

Master's Degree Related Field of Study is preferred

Responsibilities

Under the organizational and Department leadership, determines overall vision, mission, direction, goals and objectives.
Directs the strategic planning process, establishes and achieves long range goals, and ensures the implementation of strategic business plans.
Leads the management team and staff fostering a positive and efficient work environment.
Oversees hiring, training, and retention, ensuring adequate staffing levels.
Engages with senior leadership to provide financial forecasting, long-term planning, and strategic recommendations.
Establishes and achieves financial goals and measures, and ensures on-going financial performance.
Monitors spending trends and identifies opportunities for cost optimization and process improvements.
Monitors and evaluates existing services and ensures the development of programs and services to respond to market.
Develops and manages programmatic initiatives for care improvement, cost reduction and network development.
Oversees patient services and care delivery, ensuring positive patient experience.
Ensures compliance with all healthcare regulations and standards.
Continually assesses and improves the efficiency of systems and processes.
Conducts space needs planning and oversees the design of space renovations for facilities.
Identifies and resolves facility problems.
Oversees the design, implementation, and evaluation of leadership and mentorship programs.
Collaborates with institutional leaders.
Supports efforts to create and maintain impactful programming, promote best practices in structured mentoring, and ensure the recognition and celebration of excellence in mentorship across MGB.