Administrative Director, Primary Care

Hillcrest Healthcare System • Tulsa, OK

6d • Onsite

About The Position

The Administrative Director provides operational leadership for approximately 60 providers across 9–10 primary care clinic locations, with 8–10 direct-report Practice Managers and oversight of approximately 200–250 FTEs through a manager-led structure. The Administrative Director will report directly to the COO and will take a leadership role in the development of policy and procedures, reporting and training efforts to improve operations and efficiencies of clinical and support departments and acts as a liaison with physicians, hospitals and staff. Provides leadership and direction to, and participates in the development of marketing plans and strategies to guide the business development activities at practice offices. Manages the development and implementation of services standards for the practice offices and ensures compliance with established standards. Works with physicians and practice office managers in the identification and resolution of problems and issues which arise in the management of business operations and the delivery of services to patients. Providers leadership to, and participates in, the development and implementation of policies, systems and programs to guide the clinic services functions and activities of practice offices. Develops and recommends the operating budget for clinic services functions and manages its implementation, including on-going analysis of actual expenditures in relation to budget. Determines and recommends the organizational alignment and staffing requirements for clinic services and functions, selects and assigns key/subordinate personnel and provides for the on-going training and development of staff, especially immediate subordinates and key personnel.

Requirements

• Bachelor's degree required
• 1-3 years of management experience required

Nice To Haves

• Master's degree preferred
• Experience leading operations within a large multi-specialty group practice environment, with a strong understanding of ambulatory healthcare operations and physician practice management.
• Progressive practice management leadership experience, including oversight of multiple clinics, operational performance, staffing, and provider support.
• Demonstrated ability to leverage data analytics, operational metrics, and financial reporting tools to identify trends, improve performance, support physician engagement, and drive informed business decisions.

Responsibilities

• Provides leadership and direction to, and participates in the development of marketing plans and strategies to guide the business development activities at practice offices.
• Manages the development and implementation of services standards for the practice offices and ensures compliance with established standards.
• Works with physicians and practice office managers in the identification and resolution of problems and issues which arise in the management of business operations and the delivery of services to patients.
• Provides leadership to, and participates in, the development and implementation of policies, systems and programs to guide the clinic services functions and activities of practice offices.
• Develops and recommends the operating budget for clinic services functions and manages its implementation, including on-going analysis of actual expenditures in relation to budget.
• Determines and recommends the organizational alignment and staffing requirements for clinic services and functions, selects and assigns key/subordinate personnel and provides for the on-going training and development of staff, especially immediate subordinates and key personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level