Administrative Director - Integrated Care

CoxHealthSpringfield, MO
Onsite

About The Position

The Administrative Director, Integrated Care Delivery (AD ICD) is an operational leader reporting to the Vice President, Integrated Care Delivery (VP ICD) and is accountable for the operational coordination, reliability, and execution support of enterprise integrated care workflows across the CoxHealth continuum. The AD ICD ensures that cross-service-line coordination processes, transitions of care workflows, and integrated care support structures function consistently across hospitals, ambulatory settings, post-acute services, and community-based partners. This role operationalizes the integration models and coordination frameworks established by the VP ICD by supporting standardized workflows, identifying fragmentation, and enabling reliable coordination across care settings. The AD ICD functions as a system integration operations leader and does not directly own Service Line operational performance or local care delivery execution. Instead, this role partners with Service Line operational leaders, care coordination teams, and clinical leaders to ensure that integrated care processes remain aligned, reliable, and scalable across the enterprise.

Requirements

  • Operational coordination, reliability, and execution support of enterprise integrated care workflows
  • Ensures cross-service-line coordination processes, transitions of care workflows, and integrated care support structures function consistently across hospitals, ambulatory settings, post-acute services, and community-based partners
  • Operationalizes integration models and coordination frameworks by supporting standardized workflows, identifying fragmentation, and enabling reliable coordination across care settings
  • Functions as a system integration operations leader
  • Partners with Service Line operational leaders, care coordination teams, and clinical leaders to ensure integrated care processes remain aligned, reliable, and scalable across the enterprise

Nice To Haves

  • Does NOT own Service Line operational performance
  • Does NOT directly manage local operational execution within Service Lines
  • Does NOT independently implement operational changes within Service Lines
  • Does NOT override Service Line leadership structures or accountability
  • Does NOT establish enterprise clinical standards or integrated care models

Responsibilities

  • Support operational coordination across Service Lines and care settings
  • Reinforce standardized integration workflows and coordination processes
  • Identify and escalate fragmentation impacting integrated care delivery
  • Partner with Service Line operational leaders to improve coordination reliability
  • Operationalize enterprise integration frameworks established by the VP ICD
  • Support coordination and workflow alignment between Service Lines but does not replace local operational accountability
  • Facilitate operational consistency across care transitions and shared workflows spanning multiple Service Lines
  • Operationalize integration models established by the VP ICD
  • Support adherence to enterprise clinical integration frameworks established under the CCO
  • Partner with operational leaders under the SVP Clinical Operations to ensure coordination workflows are executable and sustainable

Benefits

  • Medical
  • Vision
  • Dental
  • Retirement with Employer Match and more (20+ hrs/week)
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