Administrative & Data Processing Assistant (METC)

Seiu Hciimk•Chicago, IL

2d•Hybrid

About The Position

The Helen Miller Member Education and Training Center (METC) is an educational organization providing instruction and training to workers represented by members of Service Employees International Union Healthcare Illinois/Indiana/Missouri/Kansas (SEIU HCIIMK). SEIU HCIIMK is a dynamic, action-oriented union of over 95,000 healthcare and child care workers throughout those four states. We believe in a society defined by freedom and justice, where we can all have quality education, health care and jobs, while choosing to live a full and plentiful life. As a wholly owned subsidiary of SEIU HCIIMK, Helen Miller METC seeks to provide a high-quality curriculum on a popular education model to thousands of low-wage workers to enhance their on-the-job experience and support their career development. The METC is a 501(c)3 organization. The Administrative & Data Processing Assistant is responsible for processing stipend payments post class attendance, verifying and managing data entry into databases and other programs, in addition to providing administrative and data support to the METC.

Requirements

At least two (2) years of experience in data entry and administrative role.
Strong commitment to social justice.
Ability to work in a multicultural and diverse work environment.
Computer knowledge including Microsoft Office, Excel, Outlook, Word, PowerPoint.
Ability to navigate using the internet, database and SharePoint experience.
Able to maintain multiple project timelines concurrently, work within close supervision and willingness to take initiative.
Possess critical thinking skills.
Sound interpersonal communication skills and strong customer service phone skills.
Ability to organize their work to deliver accurate and trackable results.

Nice To Haves

Bilingual English/Spanish is a plus but not required.
Worked in a community organizing environment or with workforce training projects.
Strong computer skills including experience with Union Ware and higher-level Excel skills.
Experience with QuickBooks v16, Union Ware database or other software.

Responsibilities

Perform a wide range of duties which may vary according to the program and campaign's needs.
Communicate with members, answer inquiries and reminders.
Operate office equipment such as copies, scanners and phone systems.
Use of computer hardware and software including databases; Office 365, MS Excel, MS Word and Outlook.
Use of proprietary database of events and members.
Organize paperwork and filing documents.
Responding to inquiries using phone, email and other communication tools, and assisting METC with texting or calling members.
Other administrative duties as assigned.
Process training sign-in sheets and other class materials.
Data entry and processing of class attendance.
Contact members for missing attendance forms and stipend verification information.
Register members for make-up classes.
Update members’ information to reflect the most current contact information.
Engage with members for upcoming classes.
Process and scan incoming documents into database system.
Understand policies, procedures as applicable to the different training programs to properly approve stipend and other class payments.
Communicate training information with the operation departments, Organizing divisions and others within SEIU HCII.
Assist with special projects as needed.
Perform other duties as assigned.

Benefits

Health (Medical), Dental, and Vision Insurance
Dependent Care and Commuter/Transit Flexible Spending Accounts
Health Reimbursement Account
Basic and Voluntary Life Insurance
Short-Term and Long-Term Disability Insurance
Paid Parental Leave
Ancillary Benefits such as Accident, Critical Illness, and Hospital Indemnity coverage
Employee Assistance Program (EAP)
Pension Plan eligibility once vested
401(k) Retirement Plan
Paid Holidays
Paid Time Off