Administrative - Customer Service Representative

CSMC Fair Oaks Women's Health • Pasadena, CA

1d • Onsite

About The Position

This position requires a high school diploma and one year of recent experience working in an outpatient clinic or medical office setting. The role involves scheduling appointments and handling a high volume of calls (150-300 per day). Candidates must be fully vaccinated and boosted for COVID-19 and have experience with medical insurance, referral processes, and benefit plans.

Requirements

• High School Diploma
• Fully vaccinated and boosted for COVID
• Experience with medical insurance, referral processes, and benefit plans
• 1 year recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions
• Scheduling experience

Nice To Haves

• 2+ years’ recent experience working as a Patient Service Representative
• Experience with CS-Link/Epic
• Understanding of medical terminology
• Experience in high call volume (150-300 call) office/clinic

Responsibilities

• Scheduling appointments
• Insurance verification
• Handling a high volume of calls (150-300 per day)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED