Administrative & Customer Service Assistant

Salema Management • Ludlow, MA

3d • $17 - $21 • Onsite

About The Position

Salema Management is a well-established local Dunkin' franchisee group committed to employee growth and development. We are seeking a hardworking, enthusiastic team player to support our Main Office and assist wherever needed.

Requirements

• High school diploma or GED required.
• Strong computer, customer service, and communication skills.
• Organized, flexible, and able to manage multiple priorities independently.
• Ability to maintain confidentiality.

Nice To Haves

• One year of office experience preferred.
• Bilingual skills are a plus.

Responsibilities

• Respond to and resolve customer concerns by phone or in writing.
• Maintain employee records and office files.
• Answer calls, forward messages, confirm orders, and provide updates.
• Assist with reports, audits, and compliance reviews.
• Complete additional HR and administrative projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED