Administrative Coordinator, Acute Care Surgery

Beth Israel Lahey Health•Burlington, VT

8d•$24 - $32•Hybrid

About The Position

The Administrative Coordinator supports the Acute Care Surgery Department at Lahey Clinic in Burlington, Massachusetts. The role performs a variety of administrative tasks in support of the division’s mission and goals across multiple clinical departments and provides functional guidance to other administrative staff. The schedule is 8:30 a.m. to 5:00 p.m., Monday through Friday. After three months of employment, the position has the opportunity to work remotely one day per week. The listed base hourly pay range is $23.73–$31.94. Beth Israel Lahey Health requires all staff to be vaccinated against influenza as a condition of employment.

Requirements

High school diploma or GED.
3–5 years of related work experience.
Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, PowerPoint, or Access, and other web-based applications.
Ability to produce complex documents, perform analysis, and maintain databases.
Must be vaccinated against influenza as a condition of employment.

Responsibilities

Answers and screens telephone calls, takes accurate messages or directs calls, greets and directs patients, families, visitors, and staff, and responds to requests with clear and accurate information within the scope of knowledge and authority.
Types, formats, proofreads, and edits correspondence, forms, reports, manuscripts, and other materials, including documents requiring complex formatting or specialized commercial software.
Schedules appointments and meetings and maintains calendars for department chairs, managers, or directors; organizes conference calls; reserves meeting locations and equipment; prepares agendas and materials; and arranges travel as needed.
Organizes and schedules department-sponsored conferences, seminars, and events, coordinating locations, registration, fees, agendas, refreshments, materials, and equipment.
Maintains departmental files, records, databases, and a reference library; enters information into databases or spreadsheets; and compiles, prints, and distributes reports, mailing labels, and other information.
Communicates with vendors, BILH staff, patients, visitors, and other customers; gathers and disseminates information while maintaining confidentiality; and independently researches and follows through on requests.
Performs routine office-equipment maintenance or setup and requests repairs; maintains office-supply inventory; orders supplies; and reconciles supply orders and invoices, resolving delays, billing errors, or discrepancies.
Prepares, routes, and tracks administrative forms and documents, obtains required authorizations, monitors delivery to final destinations, and works with hospital departments to resolve delays and errors.
Performs clerical duties, including opening and sorting mail, photocopying, and sorting, collating, and distributing documents.
Facilitates problem solving, provides appropriate direction, and serves as a department resource for information and training.