Administrative Coordinator
About The Position
Join Our Team and Help Us Deliver Exceptional Care Are you highly organized, people-focused, goal-oriented and passionate about making a difference in the lives of others? We are seeking an Administrative Coordinator to be the heart of our home care operations. In this role, you'll play a critical part in ensuring our clients receive the care they need by coordinating schedules and recruiting compassionate caregivers who embody our mission of quality care. If you thrive in a fast-paced environment, enjoy problem-solving, and love working with people, we'd love to meet you!
Requirements
- Previous administrative, staffing, scheduling, recruiting, or office coordination experience
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Ability to work independently and solve problems quickly
- Proficiency with Microsoft Office and scheduling software
- Experience working in healthcare, home care, or staffing environments preferred
Nice To Haves
- Experience recruiting caregivers, NAs, CNAs, or healthcare professionals
- Knowledge of home care operations and caregiver scheduling
- Familiarity with Hawaii's healthcare landscape and workforce
- Working knowledge of applicant tracking systems
Responsibilities
- Create and maintain caregiver schedules based on client care needs and caregiver availability.
- Coordinate new client starts, schedule changes, and coverage for call-outs or emergencies.
- Ensure continuity of care and consistent client and caregiver satisfaction.
- Communicate effectively with clients, families, and caregivers regarding scheduling updates.
- Monitor and adjust schedules to optimize service delivery and staffing efficiency.
- Recruit, interview, and hire qualified caregivers, including Nurse Aides (NA) and Certified Nurse Aides (CNA) and Homemakers/Companions.
- Post and manage job advertisements on Indeed and other recruiting platforms.
- Screen applicants for qualifications, experience, professionalism, and compassion.
- Coordinate onboarding, orientation, and credential verification.
- Build and maintain a strong pipeline of quality caregivers to support agency growth.
- Maintain accurate employee and client records.
- Support compliance with agency policies and Hawaii state requirements.
- Handle incoming calls, emails, and general office communications.
- Collaborate with management to improve operational processes and caregiver retention.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
