Administrative Coordinator

Cynet Systems • Boston, MA

3d

About The Position

The Administrative Coordinator will be responsible for coordinating and managing programs, projects, events, or conferences. This role involves creating and implementing administrative systems, serving as a primary point of contact for inquiries, preparing records and reports, and maintaining program materials. The position also provides administrative and course support for educational programs, assisting with registration, communications, data entry, and evaluations. The coordinator will work closely with team members to support daily operations of both virtual and in-person educational activities, ensuring a positive learner experience and accurate program records.

Requirements

• 2+ years of program, project management, event, or conference management experience in a professional setting required.
• High School Graduate.
• Proficiency using a variety of software applications including Microsoft Excel and other Office suite applications is required.
• Ability to learn and implement new software applications.
• Strong verbal and written communication skills.
• Demonstrated customer service experience.

Nice To Haves

• BA/BS strongly preferred.
• Knowledge of Salesforce and CVENT preferred.

Responsibilities

• Coordinates and has direct responsibility for a program, project, event or program.
• Creates and implements administrative systems to manage area of responsibility.
• Serves as main source of information, effectively responding to inquiries from potential customers, participants, and academic collaborators.
• Prepares and maintains records, reports, budget and plans.
• Maintains web pages, websites, or program materials.
• Provides administrative and course support for educational programs.
• Serves as a primary point of contact for learners and course administrators, assisting with email and phone inquiries.
• Supports registration, learner communications, data entry, and evaluation distribution.
• Works closely with team members to support day-to-day operations of both virtual and in-person educational activities.
• Ensures a positive learner experience and helps maintain accurate program records.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED