Administrative Coordinator

Jefferson County CO•Golden, CO

7d•Hybrid

About The Position

Jefferson County Human Services has established a new division to coordinate case management, care planning, and make referrals to other resources for persons eligible for any of Colorado’s Medicaid Waivers under Health First Colorado (Colorado's Medicaid program). The new division was created to comply with Federal law that requires case management be provided by an agency that is separate from the agency that provides direct care. The intent is to simplify access for individuals and families and create consistency with services provided across the state. This redesign has created a unique opportunity for someone with strong leadership skills to guide new and seasoned employees in navigating this transition while ensuring the services and needs of our clients and the community are met. Jefferson County Case Management Agency is seeking an Administrative Coordinator responsible for administrative support activities. This includes preparing forms and reports, monitoring the flow of paperwork and files, facilitating communication between staff, and coordinating staff meetings. In Human Services, our administrative workers must be aware of relevant confidentiality laws and be prepared to handle sensitive information. About Human Services: Through early childhood education, adult and child protection, job training, food assistance, Medicaid, and other programs, Jefferson County Human Services has an additional five internal Divisions that work with hundreds of community partners to help people build better, safer lives. Human Services provides excellent, individualized service throughout the community with their talented, passionate professionals who empower people and communities to thrive. Jeffco offers a work environment that strives to promote the development, strategic vision and scope for work and inclusion practices to strengthen and advance shared departmental goals and alignment with the county strategic plan.

Requirements

Minimum of three (3) years related experience completing administrative coordination for human services, healthcare, behavioral health, social services, nonprofit, government, or another client-service environment.
High School Degree or GED
A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle within 30-days of hire or beginning to serve as an intern or volunteer.
Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references for all positions.

Nice To Haves

Administrative support experience, preferably within a Case Management Agency (CMA), Community-Centered Board (CCB), Human Services, government, or related setting.
Knowledge of Medicaid programs and populations served through case management services.
Strong organizational skills with the ability to manage multiple priorities, deadlines, and confidential information.
Strong written and verbal communication skills with staff, community partners, and the public.
Experience coordinating meetings, advisory councils, or committees, including agendas, presentations, meeting minutes, technology, and follow-up.
Proficiency with Microsoft Office, databases, electronic records, and other office technology, with strong attention to detail and accuracy.
Experience coordinating projects, employee or community events, resource fairs, or other administrative activities.
Ability to work independently, take initiative, collaborate across teams, and serve as a resource or liaison for employees and stakeholders.

Responsibilities

Processes confidential matters, greet visitors, and screens and directs telephone calls
Orders supplies and verifies deliveries.
Maintains inventory of supplies
Distributes mail and documents.
Posts agendas and schedules.
Oversees data processing.
Prioritizes and forwards media requests.
Grants document permissions.
Utilizes data entry equipment to store, retrieve, and disseminate information.
Communicates department and division information with various internal and external stakeholders, and community partners.
Assists in coordinating public meetings.
Develops mailing lists and promotional items.
Attends staff meetings.
Records and manages information discussed in staff meetings.
Facilitates communication by coordinating clear dialogue between department and division staff.
Participates in planning meetings.
Performs administrative tasks in support of the department and division, including producing reports, creating and maintaining documents, and completing projects.
Ensures all provided material is accurate.
Prepares supplies and materials for staff usage.
By position may perform leadwork.
Other duties and responsibilities as assigned