Administrative Coordinator

Aston Carter

6d•$18 - $20•Hybrid

About The Position

The Administrative Coordinator is responsible for executing customer vehicle relocation orders and all supporting business operations. Key activities include managing customer orders, executing them efficiently, ensuring clear communication with internal and external resources, maintaining accurate data in CRM systems, and fostering relationships with vendors.

Requirements

Proficiency in Microsoft Office, including Excel.
1 to 3+ years of administrative or strong retail (operational) experience.
Strong data entry skills.
Experience in administrative support and customer service.
Proficiency in Outlook.
Adhere to organizational goals and objectives.
Demonstrate open, effective communication and teamwork.
Customer focus.
Act with integrity and professionalism.
Work to maintain quality standards.
Balance client requirements with company policies and operational procedures.
Demonstrate reliable and predictable attendance.

Responsibilities

Negotiate vendor fees using additional resources to track current market values.
Obtain and provide vendor invoices for accounting, scanning, and updating notes in orders.
Acquire transporter bills of lading, scanning and updating notes in orders.
Ensure vendor compliance with applicable DOT regulations and Federal, State, and Local laws.
Ensure all vendors meet safety and insurance requirements.
Update CRM activities and notes promptly and maintain accurate data after each telephone call and email communication.
Create drop ship and release requests in storage partner systems to maintain accurate vehicle inventory.
Create tasks and follow through to maintain accurate time-sensitive notes.
Follow up with vendors to ensure orders have the most accurate up-to-date information.
Form strong relationships with vendors of various expertise (tow, DOT, overseas, repo, etc.).
Perform regular administrative tasks in support of the team.
Assist with business projects and reporting.
Actively identify and engage in process improvements.
Other tasks and duties as assigned.