Administrative Coordinator (Hybrid - Fort Wayne, IN)

Sirva • Fort Wayne, IN

2d • Hybrid

About The Position

The Administrative Coordinator supports the department by handling incoming phone calls, entering claims into the department claim system, reviewing and responding to department emails, and reviewing and distributing postal mail. The role also handles inquiries about missing or overage items, reviews and approves repair firm invoices, and allocates claim closings and other requests. The position is hybrid in Fort Wayne, Indiana.

The position requires a high school diploma or equivalent and 0–2 years of experience. Candidates should have a pleasant, professional telephone voice; experience with a multi-line phone system; proficiency in data entry and sequential filing; and the ability to multitask, stay organized, manage time, and work in a team environment. Proficiency with Microsoft Office is required.

Requirements

• High school diploma or equivalent.
• 0–2 years of experience.
• Pleasant and professional telephone voice.
• Past experience using a multi-line phone system.
• Proficiency in data entry and working with sequential filing numbers.
• Ability to work in a team environment and multitask.
• Good organizational and time-management skills.
• Proficiency with Microsoft Office.

Responsibilities

• Receive and handle incoming calls from the department 800 number.
• Handle inquiries regarding reported missing or overage items.
• Input manual claims into CMS.
• Review and respond to incoming emails from customers, agents, and others through the Support/Subro and Trace email boxes.
• Open, review, sort, and distribute incoming department postal mail.
• Review and approve incoming repair firm invoices.
• Handle the daily allocation of claim closings and other requests.

Benefits

• Comprehensive benefits package, including medical, dental, and vision coverage; 401(k); FSA/HSA; employer HSA match; life and disability insurance; paid time off; volunteer time off; ID theft protection plan; and more. Benefits may depend on employment status and may not be available to temporary or non-full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED