Administrative Coordinator

Howard University•Norman, OK

13d•$65,000 - $75,000•Onsite

About The Position

The Office of Undergraduate Studies (OUS), an established unit within the Office of the Provost, operates with goals to meet and exceed retention, persistence, graduation, career, and post-graduate outcomes noted in the strategic plan. OUS comprises three major units: The Academic Center for Excellence, Center for Career & Professional Success, and the Office of General Education. Collectively, OUS units provide transformative offerings through three major functions: academic excellence support, academic and career exploration, and career development. The Administrative Coordinator supports the Associate Provost for Undergraduate Studies and serves as the lead administrative assistant in the Office of Undergraduate Studies. Key responsibilities include event planning, coordinating events with campus partners and vendors, monitoring budgets, business affairs, personnel matters, and interpreting policy and procedures. The Administrative Coordinator works with a high degree of independence with general direction and supervision received from the Associate Provost.

Requirements

Must have a desire to support and work with students and underrepresented populations
Must demonstrate outstanding customer service skills
Knowledge of policies and procedures in higher education and academic programs
Knowledge of student information systems, data management systems, and other software that support internal operations
Ability to solve problems, manage difficult situations, and maintain a high level of professionalism and customer service
Ability to work well in teams and individually
Excellent organizational, interpersonal, and written communication skills
Ability to establish and maintain effective working relationships with all stakeholders
Superior oral and interpersonal communication skills, excellent presentation skills, and evidence of strong written communication skills
Demonstrated ability to collaborate across various organizational units to achieve positive performance results
Ability to work independently and in teams, utilize professional judgment, and make sound decisions
Exceptional event planning skills.
Five or more years of experience in a similar role
Bachelor’s degree or equivalent combination of education and experience sufficient to perform the principal accountabilities of the job.

Responsibilities

Manages front desk and intake to facilitate a pleasant and positive experience for students, visitors, and staff in a manner that is consistent with a student success center
Manages student workers to assist with front desk intake and basic office duties
Performs light physical activity from time to time (e.g. signage setup and materials movement for tabling and events)
Supports the OUS leadership team, staff, and direct reports with day-to-day operations and activities (e.g., submitting requisitions, reporting maintenance issues, etc.)
Manages calendar for the Associate Provost
Provides operational leadership for signature events such as New Student Orientation for undergraduate students
Works with OUS staff and campus partners to plan, implement, and provide oversight of orientation programs and activities such as new and transfer student orientation, virtual orientation, Bison Week, and extended orientation programs
Co-develop orientation related program materials (electronic and print)
Co-manage the orientation budget, contracts, and requisitions related to orientation programming
Co-develop a communication strategy for generating awareness of and participation in orientation programs and events
Provides leadership and oversight over other events, such as Career Fairs, which are primarily led by other administrative assistants in the Office of Undergraduate Studies
Engage faculty, students, and stakeholders to deliver effective student success programming
Work closely with OUS staff to onboard and manage orientation leaders and other student workers in OUS
Monitors inventory, manage requisitions, coordinate deliveries, and attend to ad-hoc office matters and tasks
Record minutes for meetings and generate reports
Perform other duties as assigned