Referral and Billing Specialist
About The Position
Ascend is a trusted healthcare service provider in the East Bay, renowned for its dedication to supporting children with special needs and their families. As a woman-driven, pediatric therapist-led organization, Ascend takes pride in delivering high-quality care with compassion and expertise. We are seeking a meticulous and detail-oriented Administrative Coordinator to join our team in Union City and support our Little Miracles inclusion program. The Little Miracles program is designed to provide specialized support for children with special needs in an inclusive preschool setting, fostering growth and learning in a collaborative environment. We are looking for an Administrative Coordinator to assist with managing referrals, tracking program data, and supporting day-to-day administrative operations. This role is vital to ensuring the smooth functioning of our Little Miracles program and requires someone highly organized, capable of handling detailed data entry, and comfortable working in a fast-paced environment.
Requirements
- Minimum of 3+ years of experience in office administration, billing, healthcare administration, or data entry.
- Exceptional attention to detail and accuracy in handling data and documentation.
- Proficiency in Microsoft Office Suite and tools such as Google Drive, Google Sheets, and Google Chat.
- Strong organizational and multitasking skills.
- Effective communication skills, both verbal and written.
Nice To Haves
- Bachelor’s Degree preferred; relevant experience may be considered in lieu of a degree.
- Experience with billing or referrals in a healthcare or educational setting is a plus.
- Spanish language skills are a bonus but not required.
Responsibilities
- Process referrals for the Early Intervention program, ensuring timely and accurate data entry.
- Manage and maintain program-related documentation, including billing records and client files.
- Communicate with families, healthcare providers, and school districts to obtain and verify referral information.
- Collaborate with therapists and program coordinators to ensure seamless communication and scheduling.
- Perform high-volume, detailed data entry for billing and program tracking purposes.
- Generate reports and maintain databases to monitor program outcomes and client progress.
- Support administrative tasks related to the Union City location, including answering calls, responding to emails, and assisting visitors.
- Uphold confidentiality and compliance with HIPAA standards.
Benefits
- Comprehensive health benefits, including Medical, Dental, and Vision insurance.
- 401(k) plan with company matching.
- Flexible spending account.
- Paid time off and employee discounts.
- Life insurance and additional benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
