Administrative Coordinator, Creative Arts

Cuyahoga Community College•Cleveland, OH

11d•Onsite

About The Position

Coordinates the day to day operations of the department. Collects necessary information to track the success of basic outcomes processes and procedures to support the on-going analysis and improvement of departmental efforts. Works with management to implement the communications priorities of the department and College. Leverages a sound understanding of the departmental focus to collaboratively work with colleagues to achieve goals of the department, division and college. Contributes to the continued effectiveness of the team and department by developing and sustaining productive customer and employee relationships. Provides administrative assistance to supervisor as needed. This position requires flexibility, including working Saturdays and supporting special events, showcases, and performances that may occur on the weekends.

Requirements

Associate degree and/or minimum of three years of progressively responsible experience in professional office environment
Demonstrated experience making sound decisions that affect a work unit or team
Demonstrated experience in a role requiring diverse problem-solving methods in a variety of situations
Ability to work Saturdays and support special events, showcases, and performances outside in the evenings and weekends, as needed.
Possess strong organizational and time-management skills
Possess excellent written, verbal and interpersonal communication skills
Possess excellent proofreading and editing skills
Ability to foster a team environment and work collaboratively
Ability to research and analyze issues and develop solutions
Ability to manage multiple projects simultaneously in a deadline-driven environment
Works accurately with great attention to detail
Excellent customer service skills and proven ability to develop and sustain productive customer relationships
Ability to effectively respond to requests from multiple levels of the College in various departments
Possess working knowledge of administrative support concepts, practices and procedures with the ability to use in varied situations
Demonstrated basic project management skills
Demonstrated proficiency with Microsoft Outlook, Word, Excel and PowerPoint
Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
Ability to develop and maintain relationships with key contacts to enhance work flow and quality
Sensitivity to appropriately respond to the needs of students and the community.

Nice To Haves

Bachelor’s degree
Demonstrated experience with Banner System and other College-specific software

Responsibilities

May manage leadership schedules and calendars; schedules internal and external meetings and activities with business, community and government institutions; as directed, prepare and assemble agenda, packets and other pre-meeting materials
Positively responds to departmental requests in a timely manner with strong emphasis on outstanding customer service
Provides administrative support to supervisor
Provides assistance to the team’s efforts to complete departmental assignments
Actively participates in the successful delivery of the direct client service process
Maintains on-going communication with departmental leadership to report important information, occurrences and issues within the department
May maintain the department team’s calendars and schedules
Attends staff and project team meetings and provides follow-up on meeting outcomes including tracking resulting activities and projects
Prepares and maintains confidential correspondence and documents and assists in processing documents related to employees, purchase orders, employment, benefits and performance review activities
Answers phones and screens incoming calls and mail; responds independently to inquiries, drafts responses for leadership review or refers as appropriate
Develops strong working relationships with key departments and employees across the College and in the community
Establishes and maintains general office files and records
Assists with the preparation of reports, presentations and publications, including research, writing and copy-editing
Assists with other College-wide projects, initiatives and committees
May select, train, supervise and evaluate part-time student assistants, interns and part-time assistants
May aid in the planning, maintaining, and monitoring of a business area’s budget
Performs other duties as assigned