Administrative Coordinator 1/2/3/4

State of LouisianaBaton Rouge, LA
Onsite

About The Position

Louisiana School Employees' Retirement System (LSERS) is seeking an Administrative Coordinator to join their team. This role serves as the welcoming face and primary point of contact for all visitors and callers, responsible for maintaining an organized and professional front desk environment, managing the main phone line, and assisting walk-in clients with general inquiries and support needs. The ideal candidate will be driven, detailed, and a team leader.

Requirements

  • No experience or training is required.

Nice To Haves

  • Accepting Direction: The ability to be open and willing to follow guidance or instructions
  • Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
  • Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
  • Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity, and honesty, regardless of circumstances or personal benefit.
  • Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals

Responsibilities

  • Coordinate the agency's central call and visitor system during assigned hours, including answering incoming calls, addressing general to moderately complex inquiries, and directing calls to the appropriate staff members as needed.
  • Oversee the handling and distribution of incoming communications. Responsibilities include receiving, reviewing, and distributing all incoming mail, faxes, website inquiries, and LW messages, while maintaining established mail distribution procedures.
  • Process outgoing mail and assist with income and Social Security verifications.
  • Provide comprehensive administrative support to agency staff, including assisting with the planning, coordination, and preparation of workshops, seminars, and training sessions.
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