Administrative Coordinator

TEKsystems • Beaverton, OR

2d • $22 - $22 • Hybrid

About The Position

Join Our Team and Make an Impact
At our company, we’re redefining how patients access and afford care. We partner with healthcare providers to deliver innovative, no-interest financing solutions that remove financial barriers and improve the patient experience. Our work directly supports better health outcomes—helping both providers and patients thrive.

Requirements

• High school diploma or equivalent
• 2+ years of experience in an administrative, office, or support role
• Strong computer proficiency, including typing accuracy and navigating multiple systems
• Proficiency in Microsoft Excel and Word
• Ability to read cursive handwriting
• Ability to lift up to 20 pounds

Nice To Haves

• Knowledge of HIPAA and/or financial privacy regulations
• Ability to quickly learn new systems and manage multiple tasks simultaneously
• Strong understanding of office operations and administrative workflows
• Exceptional attention to detail and organizational skills
• Excellent written and verbal communication skills
• Customer-focused mindset with a commitment to professionalism and follow-through
• Self-starter with the ability to work independently and take ownership of responsibilities
• Adaptable and flexible in a fast-changing environment
• Strong interpersonal skills with the ability to build rapport across teams

Responsibilities

• Process incoming/outgoing mail, payments, and auto-pay authorizations
• Review and handle sensitive documentation (bankruptcy notices, death certificates, financial updates, etc.)
• Support accurate account reconciliation and assist with payment posting research
• Manage front office responsibilities, including greeting visitors and handling deliveries
• Partner with Customer Care and Client Support teams to resolve customer inquiries, disputes, and refund requests
• Respond to customer communications through mail and online channels using approved templates
• Maintain and organize documentation (physical and electronic) in compliance with retention policies
• Assist with audits, data entry, reporting, and account maintenance projects
• Contribute to process improvements, templates, and procedural documentation

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED