Administrative Coordinator

Baystate Health•Springfield, MA

21h•Onsite

About The Position

Baystate Health, the largest healthcare organization in western Massachusetts and home to Baystate Medical Center (BMC), the areas only level 1 trauma center in Western Mass, is looking for an Administrative Coordinator to join our experienced Anesthesia team in Springfield, MA. The Administrative Coordinator provides comprehensive administrative and executive-level support to department leadership, including Directors, Chiefs of Divisions, and managers. You’ll act as a central communication hub—connecting internal teams, external partners, and leadership—while managing multiple priorities with professionalism and discretion.

Requirements

High School Diploma or GED, required
Minimum of 3 years of administrative support in an office setting, preferably healthcare
Proficient in Microsoft Office Suite
Excellent organization, interpersonal, communication skills

Nice To Haves

Associates or Bachelors degree in Business Administration, or Healthcare Management, preferred

Responsibilities

Manage complex calendars and scheduling for department leadership
Coordinate meetings, prepare agendas/materials, and ensure timely follow-up
Serve as a liaison across departments, leadership, and external stakeholders
Track, analyze, and report on departmental initiatives, compliance, and operational metrics
Develop spreadsheets, reports, and presentations using advanced Excel and other tools
Identify process gaps and recommend practical, efficient solutions
Handle inquiries, screen communications, and route information appropriately
Maintain strong working relationships with executives, clinicians, staff, and external contacts
Represent leadership with professionalism and discretion
Maintain filing systems, records, and departmental documentation
Assist with budget tracking, invoice processing, and supply management
Support onboarding, orientations, and scheduling for physicians, CRNAs, and trainees
Coordinate clinical rotations and act as liaison with educational programs
Assist with compliance tracking and reporting for safety and training requirements
Support development of newsletters and internal communications
Anticipate leadership needs and proactively manage priorities
Provide regular updates on projects, challenges, and outcomes
Collaborate with administrative staff and provide backup support as needed

Benefits

High-quality, low-cost medical, dental and vision insurance
Generous PTO – up to 25 days in the first year, with scheduled earned increases
Continuing education support and reimbursement
First Time Home Buyers Financial Packages
Farm Share Memberships
403b retirement company match & annual company contribution increase based on years of service
Free money coach advice from a certified professional
Wellbeing programs that include but are not limited to mental, physical, and financial health
Pet, home, auto and personal insurance
Life insurance
Reimbursement for a variety of well-being activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!