Administrative Coordinator

Hall of Fame Village•Canton, OH

2h•Onsite

About The Position

The Administrative Coordinator provides cross-functional administrative support across the Private Events, Operations, and Corporate teams. This role plays a critical part in ensuring efficient day-to-day operations by supporting event planning activities, assisting with administrative needs for Operations, and managing centralized corporate functions. The position serves as a key point of internal organization, supporting communication flow, calendar management, and scheduling across the campus. The Administrative Coordinator will also manage inbound communications and help direct inquiries to the appropriate departments to ensure responsiveness and efficiency. This role is ideal for a highly organized, detail-oriented individual who thrives in a fast-paced, multi-functional environment and can effectively manage competing priorities. This is a full time position and will report to the Senior Director of Operations.

Requirements

Minimum of High School Diploma or GED. Associates Degree preferred.
Minimum of 2 years’ experience in an administrative role highly desired.
Consistent performance exhibiting a high level of initiative, sense of urgency, extreme attention to detail, quick learning capability, common sense, and ability to problem-solve.
Excellent interpersonal, negotiation, and conflict resolution skills.
Exceptional communication skills including polished written and verbal communication and comprehension.
Highly proficient in Microsoft Office—Outlook, Word, Excel, and PowerPoint—and comfortable with learning new technology platforms.
Proactive/self-starter with the ability to work effectively and remain organized in a high volume and fast-paced environment.
Strong time-management skills as well as the ability to prioritize, multi-task, and coordinate multiple projects at once.
Ability to work independently while maintaining a high level of performance, working quickly without compromising quality.
Must have the ability to demonstrate uncompromised judgment and discretion regarding confidential matters while maintaining confidentiality.
Must be a flexible and reliable team player, both within own department and entire organization.
The ability to lift up to 25 pounds regularly.
The ability to work in various Ohio weather conditions, inside and outside.
The ability to move safely over uneven terrain, steps, or in construction zones.
The ability to see and respond to hazardous situations.
The ability to sit, stand, squat, and walk for periods of time as required for the position.
Must be able to hear, see, and speak.
Ability to comprehend instructions and retain information.
Must have manual dexterity necessary to complete all job duties.
Must be available to work in Canton, Ohio.

Responsibilities

Provide administrative support to the Private Events team throughout the event lifecycle.
Assist with preparation of event documentation including proposals, contracts, and event orders.
Support event scheduling, calendar updates, and internal meeting coordination.
Coordinate client communications as directed by the Events team.
Assist with event file management, tracking, and organization of event-related materials.
Maintain accuracy of event calendars and ensure alignment across teams.
Provide administrative support to the Operations team.
Assist in preparation of meeting agendas, materials, and presentations.
Document and distribute meeting minutes, action items, and follow-ups.
Maintain organized records, files, and documentation related to operations activities.
Support tracking of internal action items and ensure proper documentation is maintained.
Assist with general administrative tasks to support operational leadership.
Serve as the primary coordinator for all shared campus calendars, including Team Up system, meeting rooms, & common areas.
Ensure accurate scheduling, conflict resolution, and alignment across departments.
Assist with travel coordination including airfare and hotel reservations as needed.
Coordinate internal meeting scheduling and room reservations.
Answer inbound calls and serve as a first point of contact for general inquiries.
Direct calls, emails, and mail and inquiries to the appropriate department or individual.
Ensure timely and professional communication across all interactions.
Provide general administrative support to corporate functions as needed.
Maintain a high level of organization and attention to detail across all tasks.
Support cross-department communication and administrative needs.
Assist with ad hoc projects and administrative requests across the organization.
Provide a high level of customer service to internal teams, clients, and partners.
Respond in a timely manner to calls, emails, and internal requests.
All other duties as assigned.