About The Position

Macmillan Learning is seeking an Administrative Coordinator for their Social Science & Business Strategy Team. This is a 6-month contract position, working 20 hours per week remotely throughout the U.S. The role provides essential administrative, operational, and research support to the Strategy Team, which is responsible for setting strategy across Economics, Psychology, and Business portfolios. The Administrative Coordinator will play a key part in supporting early-stage product strategy work by coordinating project pipeline activities, conducting and synthesizing market research, and managing documentation across multiple systems. This position collaborates with cross-functional partners including Product, Sales, Finance, Legal, Marketing, and Learning Resources, as well as external stakeholders such as instructors, students, vendors, and research participants. The role involves a mix of administrative coordination and analytical support, including market research aggregation, survey deployment, competitive tracking, and maintaining accurate project documentation. This role helps ensure efficient project evaluation and smooth day-to-day team operations.

Requirements

  • Bachelor's Degree.
  • Strong data organization and analytical skills.
  • Experience working with multiple data systems (Salesforce, dashboards, spreadsheets).
  • Ability to synthesize research from multiple sources.
  • Strong documentation and project coordination skills.
  • Attention to detail and process management.
  • Ability to work cross-functionally across teams.

Nice To Haves

  • Experience in higher education publishing or edtech.
  • Familiarity with market research or competitive analysis.

Responsibilities

  • Communicating proactively across teams to gather information, answer questions, and resolve issues.
  • Maintaining and updating project pipeline documentation across internal systems.
  • Consolidating information from multiple sources into centralized tracking tools and spreadsheets.
  • Preparing and updating reports, logs, and documentation to support project evaluation.
  • Supporting pre-project activities, including market research, surveys, and pilot programs.
  • Recruiting and coordinating instructors, students, and other participants for research and reviews.
  • Tracking participation and feedback, and summarizing key insights from research activities.
  • Creating and deploying surveys and monitoring response data.
  • Running reports from systems such as Salesforce or dashboards to support market analysis.
  • Assisting with market development efforts, including compiling internal and external research.
  • Assisting in the preparation of competitive research, including pricing and product comparisons.
  • Coding and processing invoices and coordinating payments for vendors and research participants.
  • Creating Jira tickets to support project tracking and workflows.
  • Performing other administrative and operational tasks as needed to support the team.
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