Administrative Coordinator

Intelcom • Candiac, QC

16d • Onsite

About The Position

Intelcom | Dragonfly is Canada’s leader in last-mile logistics, with over 100 sorting stations and operations across three continents. Their vision is to deliver fast, accurate, and reliable service powered by cutting-edge technology. This role is positioned at the heart of the chain, supporting various administrative functions crucial to warehouse operations.

Requirements

• Serve as a liaison between warehouse operations and other departments (HR, IT, Procurement, etc.) to streamline communication and resolve issues efficiently.
• Identify opportunities to improve administrative processes and workflows; recommend and help implement enhancements to improve efficiency and accuracy.
• Organize internal meetings, including preparing agendas, booking meeting rooms, taking minutes, and distributing follow-ups.
• Help coordinate on-site events or initiatives that support team engagement and morale.
• Support and organize service tickets related to warehouse operations, including equipment and facility-related issues.
• Assist management in scheduling vendor services, ensuring timely service delivery.
• Maintain accurate and organized records of warehouse activities, including inventory logs, shipping documents, and compliance records.
• Ensure that all documents are securely stored in accordance with company policies and legal requirements.
• Conduct regular audits of document storage systems to ensure accuracy and completeness.
• Develop and distribute employee schedules in Humanity, ensuring all shifts are covered and resolving scheduling conflicts or changes.
• Coordinate with sorting management to meet operational needs and manage team adjustments.
• Prepare and analyze various reports related to warehouse operations, such as inventory levels, order fulfillment, and performance metrics.
• Create and present presentations for internal meetings and management reviews, highlighting key data and insights.
• Manage procurement activities, including ordering and tracking supplies, equipment, and materials needed for warehouse operations through EWAY and ServiceNow.
• Monitor facility supply levels (e.g., pallet wrap, garbage bins, labels) and anticipate future needs to prevent shortages or overstocking.

Nice To Haves

• Experience with EWAY and ServiceNow for procurement.

Responsibilities

• Serve as a liaison between warehouse operations and other departments (HR, IT, Procurement, etc.) to streamline communication and resolve issues efficiently.
• Identify opportunities to improve administrative processes and workflows; recommend and help implement enhancements to improve efficiency and accuracy.
• Organize internal meetings, including preparing agendas, booking meeting rooms, taking minutes, and distributing follow-ups.
• Help coordinate on-site events or initiatives that support team engagement and morale.
• Support and organize service tickets related to warehouse operations, including equipment and facility-related issues.
• Assist management in scheduling vendor services, ensuring timely service delivery.
• Maintain accurate and organized records of warehouse activities, including inventory logs, shipping documents, and compliance records.
• Ensure that all documents are securely stored in accordance with company policies and legal requirements.
• Conduct regular audits of document storage systems to ensure accuracy and completeness.
• Develop and distribute employee schedules in Humanity, ensuring all shifts are covered and resolving scheduling conflicts or changes.
• Coordinate with sorting management to meet operational needs and manage team adjustments.
• Prepare and analyze various reports related to warehouse operations, such as inventory levels, order fulfillment, and performance metrics.
• Create and present presentations for internal meetings and management reviews, highlighting key data and insights.
• Manage procurement activities, including ordering and tracking supplies, equipment, and materials needed for warehouse operations through EWAY and ServiceNow.
• Monitor facility supply levels (e.g., pallet wrap, garbage bins, labels) and anticipate future needs to prevent shortages or overstocking.
• Other duties as assigned.

Benefits

• Short- and medium-term growth opportunities
• Comprehensive group insurance
• Group RRSP program
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed