Administrative Coordinator

Evoraa Healthcare•Peachtree City, GA

12d•Onsite

About The Position

Provides essential job responsibilities to internal departments, external partners, and general office management. This administrative position will play a crucial role in coordinating varied tasks throughout the organization. The role involves reporting and ensuring comprehensive updates relating to essential duties and providing a personalized experience for internal stakeholders. The ideal candidate will understand and cohesively work with internal departments to complete requests and maintain vital documentation to complete tasks in a timely manner. This position requires strong communication skills, documentation, empathy, patience, and a deep understanding of all working systems of Compass Revenue Solutions.

Requirements

High school diploma or a related equivalent.
Proven experience in customer relations or similar situations.
Strong knowledge of HIPAA.
Excellent verbal and non-verbal communication, interpersonal, and active listening skills.
Ability to multitask and manage time effectively without consistent oversight.
Ability to work collaboratively in a multidisciplinary team environment.
Empathetic and nonjudgmental approach when working with clients and staff from diverse backgrounds.
Proficient in maintaining accurate and organized client records navigating all systems used, including Electronic Medical Records (EMR), Customer Relationship Manager (CRM), and Billing Software (Collab MD).

Responsibilities

Managing access credentials for various platforms company wide, including Availity, OneDrive, Intermedia, and other essential platforms used for company operations.
Ensuring employees have access to the electronic medical records (EMR) system for patient data management and department workflow.
Managing new hires and exits efficiently, including setting up or removing IT access, creating and assigning work emails and distribution lists, and ensuring email accounts are active and properly configured.
Assigning necessary hardware (laptops, phones, etc.) and ensuring employees sign an acknowledgment of company-owned devices.
Setting up phone extensions and fax access for employees.
Setting up Microsoft Teams access for collaboration.
Purchasing office supplies and ensuring adequate inventory.
Scheduling meetings as needed.
Collecting and distributing incoming mail regularly.
Managing office key distribution and access.
Communicating with external vendors (Comcast, cleaning services, IT, landlord, etc.).
Managing calls and ensuring they reach the correct department or person.
Ensuring all activities align with HIPAA privacy and security requirements.
Performing other administrative tasks as needed.