Administrative Coordinator 1, 2 or 3 (Receptionist)

State of Louisiana • Shreveport, LA

2d • Onsite

About The Position

The Northwest Louisiana Human Services District (NLHSD.ORG) is seeking an Administrative Coordinator (Receptionist) to serve as an integral member of the administrative services and service delivery teams at the Shreveport Behavioral Health Clinic. This role works closely with direct service provider staff, supervisors, and clients as the main receptionist. The NLHSD's mission is to increase public awareness of and provide access for individuals with behavioral health and developmental disabilities to integrated community-based services, promoting wellness, recovery, and independence. Their vision is to empower individuals with mental health, addictive disorders, and developmental disabilities to live satisfying, hopeful, and contributing lives.

Requirements

• No experience or training is required.

Nice To Haves

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Responsibilities

• Serves as the Main Receptionist at a Large Behavioral Health clinic.
• Answers multi-line telephone system, giving routine information and screening calls.
• Provides a wide variety of clerical duties that require independent judgment and in-depth knowledge of District and Behavioral Health policies, procedures, rules, and regulations.
• May involve communication with other departments, customers, etc.
• Processes routine paperwork and/or enters data into a department log or database in the servicing of a customer.
• Receives deliveries and monitors the facsimile machine.
• Serves as backup to the Scheduling Specialist and Medical /Records Custodian as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed