Administrative Coordinator / Inside Sales - Dothan. AL

Wilks Tire Management • Dothan, AL

2d

About The Position

The Administrative Coordinator learns all aspects of the business, assists the General Manager with paperwork and other administrative duties, and helps with in-store sales as needed. The role supports sales goals and guest satisfaction by building relationships, understanding guest needs, explaining products and services, and guiding guests through the service experience from check-in to checkout. It also includes administrative store functions, training, and maintaining a clean and safe work and guest area. The role involves manual tasks for extended periods, including light lifting, standing, bending, and squatting.

Requirements

• Prior guest service experience.
• Valid driver's license.
• Must be at least 18 years of age.
• Must be legally authorized to work in the U.S. without company sponsorship now or in the future.
• Strong work ethic and ability to work independently to produce results with limited influence from others.
• Diligence, responsibility, dependability, conscientiousness, communication, and teamwork.
• Ability to review, analyze, and interpret information, identify problems, and make decisions.
• Ability to read, understand, and follow procedures and guidelines.
• Commitment to following established safety policies and procedures.

Nice To Haves

• High school diploma or GED.
• Previous automotive guest service experience.
• Previous tire or parts sales experience.
• Previous administrative organization and work experience.

Responsibilities

• Help drive and reach sales goals through guest interactions, including tire and service sales.
• Build guest relationships and ensure guest satisfaction by understanding their needs.
• Understand and describe warranties, advertising, and promotions for products and services.
• Learn and take responsibility for the store’s administrative functions.
• Manage guest interactions from initial experience through completed service, including check-in, appointment scheduling, estimating time requirements, and checkout.
• Make recommendations to guests based on manufacturer recommendations.
• Promote self-development by using company-provided training tools.
• Maintain a clean and safe work and guest area.
• Perform manual tasks for extended periods, including light lifting, standing, bending, and squatting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed