UNIV - Administrative Coordinator I - Department of Medicine: Division of Gastroenterology and Hepatology

Medical University of South Carolina•Charleston, SC

4d•$40,086 - $68,136

About The Position

This position serves as the lead Administrative Coordinator for the Division of Gastroenterology and Hepatology, providing executive-level support to clinical and research missions. It supports the Advanced Endoscopy and General Gastroenterology clinical programs and the Digestive Disease Center’s research mission. The coordinator provides ongoing programmatic support with substantial autonomy in a changing environment, coordinating clinical operations and administrative responsibilities. The role requires effective communication, organization, customer service, diligence, sound professional judgment, initiative, and a positive, professional image when working with internal and external stakeholders. The position reports directly to the Administrative Coordinator II and has a matrix reporting relationship with the Division Operations Manager, Administrator, and Director. It provides clinical operations coordination, research administration, executive support to the Advanced Endoscopy section chief, speaker and event logistics for GI Grand Rounds, patient-record and paperwork support, provider scheduling and travel coordination, and general administrative assistance.

Requirements

High school diploma and four years of relevant experience in business management, public administration, or administrative services; or a bachelor’s degree and two years of relevant experience in those areas.
Effective communication, organizational, customer-service, and diligence skills.
Ability to exercise sound professional judgment and initiative and maintain a positive, professional image.
Ability to handle complex and confidential matters and coordinate with internal and external stakeholders.

Responsibilities

Coordinate clinical operations workflows and documentation for assigned faculty in collaboration with division and Digestive Health staff.
Coordinate with scheduling and patient-access teams to ensure accurate and complete requests; manage clinic cancellations, template changes, and schedules, including patient rescheduling when needed.
Communicate with clinical staff to ensure faculty and staff are appropriately supported, and advise division leadership of issues affecting clinical operations.
Provide administrative and operational support to research faculty, investigators, and project teams; coordinate research activities and administrative processes and liaise with institutional offices and external sponsors.
Manage research calendars, schedule meetings, coordinate research-team events, prepare correspondence and meeting documents, maintain secure and confidential project files, and communicate deadlines, deliverables, and policy updates.
Provide executive-level support to the Advanced Endoscopy section chief, including calendar management, daily itineraries, appointment screening, meeting documentation, correspondence, and travel logistics for the Director, recruits, speakers, and others.
Coordinate GI Grand Rounds speaker communications and logistics, including intake forms and disclosures, travel and accommodations, transportation, meals, venue and meeting-room bookings, calendar invitations, itineraries, and updates to shared forms and templates.
Obtain patient medical records, pathology reports, and radiology disks from other facilities and scan records into EPIC.
Complete patient assistance applications and other paperwork, assist with FMLA and other legal documentation as needed, and maintain the EPIC inbox and Fax Hub.
Maintain calendars for assigned providers and their activities; schedule appointments and events, brief providers, research requested background information, coordinate travel, and submit travel and professional reimbursement requests.
Organize and track continuing medical education activities and review and update MUSC’s Interfolio for assigned faculty.
Receive, screen, route, and archive program correspondence; draft responses for provider review and manage telephone calls and visitors.
Provide information about program activities and provider schedules and provide other administrative support, including support for coworkers as needed.