Administrative Coordinator, Academic & Facilities Operations

Ivy Tech Community College•Richmond, IN

11d•Onsite

About The Position

Provide professional administrative and operational support to the Schools of Health Sciences/Nursing and the Facilities Department. This position serves as the first point of contact for guests, students, faculty, vendors, and community partners, ensuring a welcoming environment and efficient routing of inquiries, service requests, and campus needs. The role functions as a shared administrative resource supporting academic operations, facilities services, scheduling, purchasing coordination, and campus data management. Work priorities and assignments will be coordinated between the Dean of Health Sciences and Nursing and the Executive Director of Facilities to maintain balanced support of academic programs and campus operational services.

Requirements

Associate degree preferred.
Minimum two years of administrative or operational support experience.
Strong organizational and multitasking abilities.
Proficiency with Microsoft Office and institutional systems.
Ability to manage multiple priorities in a fast-paced environment.
Strong customer service and communication skills.
Demonstrated analytical thinking and problem-solving ability.
Ability to work independently while supporting team objectives.
High level of professionalism, ethics, and confidentiality.

Responsibilities

Serve as the primary greeter for all visitors entering Johnson Hall.
Answer and route the main campus phone line.
Provide professional reception services, ensuring guests are welcomed and directed appropriately.
Respond to general campus inquiries and direct requests to appropriate departments.
Coordinate visitor notifications and staff contacts.
Assist vendors, contractors, and community partners upon arrival.
Maintain awareness of daily campus events and room usage to assist visitors.
Support a safe and customer-focused campus environment through professional engagement.
Provide front desk and phone coverage for the Schools of Health Sciences and Nursing.
Maintain student records in compliance with campus and school policies and accreditation standards.
Monitor students for compliance with criminal background checks and drug screening requirements.
Review the document manager database and notify students and faculty of missing records or upcoming immunization renewals.
Monitor the Indiana State License Registry for licensing verification and follow up on missing results.
Send correspondence to admitted students regarding registration, orientation, and health record requirements.
Schedule student appointments with advisors and provide reminder communications.
Prepare certificates of completion for dean signature and mailing to the state board of nursing.
Assist with survey compliance and completion.
Enter NCLEX, CNA, QMA, CCMA, CMA, Pharmacy Tech, and Phlebotomy Tech results in SOATEST.
Perform administrative tasks including correspondence preparation, reporting, and data entry.
Arrange and confirm travel accommodations and prepare travel reimbursements.
Collaborate and manage department purchase requests, requisitions, purchase orders, and payments.
Coordinate adjunct faculty and overload contract processing in collaboration with Human Resources.
Maintain inventory of digital forms, office supplies, and lab equipment.
Maintain effective office procedures and workflows.
Demonstrate commitment to student development and success.
Support the College through inclusive and respectful practices.
Serve as customer service contact for the Facilities department.
Serve as intake coordinator for Facilities service requests.
Enter, route, and assign work orders within the Facilities CMMS.
Monitor work order queues and assist with prioritization and follow-up.
Serve as campus 25Live administrator and coordinate room scheduling and campus events.
Act as liaison between event requestors and Facilities staff.
Create and track purchase orders and requisitions. Including contracts and supporting documentation.
Monitor vendor invoices and assist with payment coordination.
Maintain vendor contact lists and documentation.
Maintain and update campus room and space information within institutional systems, including 25Live and Facilities records.
Coordinate updates to room usage, occupancy, departmental assignments, and space classifications.
Maintain accuracy of campus room inventory, including classrooms, offices, labs, storage areas, and shared spaces.
Assist with space change documentation resulting from renovations or departmental moves.
Update event setup and room configurations data
Maintain digital floor plans, room numbering records, and departmental space assignments.
Support Facilities reporting and planning efforts through accurate data entry and record management.
Assist with asset and equipment location tracking.
Perform other duties as assigned in support of Academic Affairs and Facilities Operations.

Benefits

Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services