Administrative Coordinator 3

State of Louisiana • Alexandria, LA

8h • Onsite

About The Position

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Make a meaningful impact in the lives of Louisiana families by helping connect individuals and households with essential financial and supportive benefits. Join Economic Stability and play a vital role in supporting programs such as SNAP, FITAP, Kinship Care Assistance, and STEP. If you’re detail-oriented, dependable, and passionate about serving others, this is an opportunity to make a difference while supporting programs that strengthen families and communities. An ideal candidate should possess the following competencies: Accepting Direction: The ability to be open and willing to follow guidance or instructions. Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes. Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value. Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.

Requirements

• Two years of experience in administrative services.
• Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Nice To Haves

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.
• Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.

Responsibilities

• Provides customer service to applicants, clients, and professional staff by greeting visitors, answering telephone inquiries, assessing client needs, and directing individuals to appropriate resources.
• Conducts applicant and client interviews and gathers initial information to assess potential eligibility for assistance programs and support services.
• Researches client records and processes case-related transactions using multiple automated systems, including address changes, benefit verifications, parish transfers, and Electronic Benefit Card issuance and replacements.
• Assists Social Services Analysts with eligibility determinations by obtaining required verifications, documentation, and case information and monitoring case listings for timely completion and return.
• Provides clerical and administrative support, including maintaining case records, processing mail and faxes, compiling reports, managing office calendars and supplies, and maintaining property and inventory records.
• Supports office operations by responding to client inquiries, monitoring Fair Hearing Requests, managing the office email, assisting with payroll and budget functions, tracking expenditures, and completing required data entry.
• Maintains knowledge of program policies and procedures through ongoing training and participates in Disaster SNAP and emergency management preparedness activities to support disaster response operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed