Administrative Coordinator 3

State of Louisiana•Lake Charles, LA
•Onsite

About The Position

The Louisiana Department of Health's mission is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. This position provides essential administrative and client support across a variety of health programs, including Reproductive Health, Immunizations, WIC, HIV, STD, TB, Genetics, and Vital Records. Responsibilities include assisting clients, coordinating appointments, maintaining records, supporting clinics, and participating in community outreach and emergency preparedness efforts. The ideal candidate should be organized, compassionate, detail-oriented, and ready to make a difference.

Requirements

  • Two years of experience in administrative services.
  • Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
  • Must meet and maintain requirements to be an authorized driver.

Nice To Haves

  • Accepting Direction
  • Communicating Effectively
  • Focusing on Customers
  • Following Policies and Procedures
  • Demonstrating Initiative
  • Making Accurate Judgments
  • Managing Conflict
  • Solving Problems

Responsibilities

  • Provide clerical support for programs including Reproductive Health, Immunizations, Sexually Transmitted Diseases (STD), Tuberculosis (TB), Women, Infants, and Children Supplemental Food Program (WIC), HIV, Genetics Program, Child Special Health Services (CSHS) and Vital Records.
  • Answer/route telephone calls and greet visitors/clients.
  • Interview and screen patients based on financial status to determine program eligibility.
  • Assess and collect fees for services.
  • Enter data into multiple computer programs.
  • Schedule and maintain patient appointments for medical providers.
  • Serve as Local Deputy Registrar of Vital Records.
  • Issue certified copies of death certificates, ensuring security and confidentiality of records and collecting fees.
  • Manage pre- and post- clinic activities, such as preparing clinic forms and posting patient charges.
  • Attend staff meetings, required training sessions, and conferences.
  • Participate in all emergency preparedness, planning, and exercises.
  • Ensure proper time entry and coding for payroll into LEO.
  • Complete travel expense reimbursement requests via LEO.
  • Maintain knowledge of complex federal, state, and agency program policies for multiple health services.
  • Participate in community outreach events.

Benefits

  • The position is a Job appointment (temporary appointment that may last up to 48 months).
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